Customer Experience Director

3 weeks ago


Swansea, United Kingdom Yolk Recruitment Full time

Are you a seasoned leader looking for a new challenge? We are seeking a Customer Care Leader to join our team in Swansea. This exciting opportunity will see you manage the Branch on a permanent basis, leading one of our key branches in shaping its success and driving meaningful engagement within the local area.

The ideal candidate will have at least five years of experience in a senior position within retail financial services, with a proven history of delivering significant results. You will be responsible for leading the branch team to provide outstanding customer service and meet both financial and operational objectives.

We offer a competitive salary range of £50,000 - £70,000 per annum, depending on experience, as well as a range of benefits including discretionary bonus scheme, private medical, dental, critical illness, health cash plan, and additional purchase leave.



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