Customer Experience Specialist

17 hours ago


Swansea, City and County of Swansea, United Kingdom Shanghai VIM Industrial Design Co., Ltd. Full time
About the Opportunity

We are seeking a talented Customer Experience Specialist to join our team in Pontardulais Rd, Forest Fach. As a key member of our retail operations, you will play a vital role in delivering world-class customer service and maintaining high store standards.

Key Responsibilities:
  • Act as a health and wellness ambassador, promoting our products and services to customers.
  • Complete industry-leading retail operational training to become qualified to advise across our range of products.
  • Maintain a clean and organized store environment, ensuring a positive experience for customers.
Requirements

To succeed in this role, you will need:

  • Basic IT skills to use in-store technology.
  • A passion for customer service and a commitment to delivering exceptional experiences.
Benefits

We offer a competitive salary of £12.00 per hour, with a 25% colleague discount and 28-days annual leave pro rata. You will also have access to regular colleague incentives and opportunities for career development.



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