Director of Customer Experience
3 days ago
**Store Leadership Role**
We are seeking experienced leaders to join our team as Starbucks Managers at Village Hotels. This is an excellent opportunity to develop your leadership skills and experience in managing dynamic retail or hospitality environments.
**Job Summary**
The successful candidate will be responsible for leading a team of staff, managing daily store operations, and driving business results. They will also analyse sales data and implement strategies to increase revenue and profitability.
**Key Responsibilities**
- Lead a team of staff and provide guidance and support to ensure they have the skills and knowledge needed to succeed.
- Manage daily store operations, including supervising staff and controlling expenses.
- Analyse sales data and implement strategies to increase revenue and profitability.
- Improve customer satisfaction by implementing initiatives to enhance the customer experience.
- Work closely with other departments to achieve business objectives and improve overall store performance.
**Salary**
Estimated salary: £35,000 - £45,000 per annum.
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