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Administration Assistant

5 months ago

Dundee, United Kingdom Sense Scotland Full time

**Are you an experienced administrator looking for a new role where can make a difference? If so, we have a great full time opportunity to join our friendly administration team in Dundee**

**Your new organisation**

At Sense Scotland we deliver vital support that makes a real and positive impact to the vulnerable individuals we support. We value the input from every staff member to ensure meaningful outcomes are supported for those we care for. Our vision is for the people we work with to live meaningful, independent lives in a world that supports them to achieve their own ambitions. We do this by committing to our core values in practice and align this to all we do.

**Our values**
- Be open and honest.
- Recognise individual worth.
- Build relationships through trust.
- Act on the basis of individuals aspirations and needs.
- Be accountable

**What your day will look like**

Working within our dedicated and busy administrative team you will be supporting a variety of administration duties such as photocopying, responding to enquiries, scanning documentations, working alongside our front-line staff supporting management and other employees with administrative duties and queries. You will also be responsible for management of telephone calls and redirecting any queries to the relevant person/department and representing Sense Scotland as a first point of contact as and when required, this may include meeting and greeting visitors and internal and external stakeholders. A key part of the role will be to manage any assigned administrative tasks effectively and ensure you meet to deadlines. This is a full time permanent position offering 37 hours per week Monday - Friday based in the office with very occasional weekends when required.

**Skills and desired experience**
- A minimum of 2 years’ experience in a similar administrative role
- Able to work effectively with other staff and prioritise workloads
- Bring a positive attitude and friendly nature
- Competent in using various IT system such as Microsoft, Excel and Teams
- Knowledge and experience of using scanned systems and other electronic administrative equipment.

**What you will get in return**
- Flexible working arrangements and family-friendly policies
- Generous annual leave entitlement - 36 days annual leave (including public holidays)
- Pension scheme
- Opportunity to work for a reputable charity and be part of making a difference
- Training and Development - we support social care qualifications via out onsite SVQ centre
- Life insurance benefit
- Perkbox scheme/staff discounts
- Employee Assistance Programme
- Virtual Annual Employee Awards Event
- Blue Light Card Membership - receive many discounts when you join
- £500 retention bonus once completed probationary period
- Staff referral incentive
- Health and wellbeing support
- Monthly staff award £voucher draw

**Job Types**: Full-time, Permanent

**Salary**: £10.90 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dundee: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person