Service Commercial Coordinator

2 weeks ago


Glasgow, United Kingdom record uk Full time

record uk is the UK subsidiary of agta-record, which is a business within the Assa Abloy Group. Assa Abloy is the worldwide market leader in door opening solutions. At record uk, we design, manufacture, supply, install and service automatic swinging, sliding and revolving pedestrian doors throughout the UK.

Through acquisition and organic growth, we are proud to have become the UK market leader, with ambition to grow substantially from our current position. Our production facility and head office are located just outside Glasgow and from here we support a wide variety of customers including many Blue-Chip end-users, Main Contractors, Developers and specialist door companies.

Reporting to the Service Commercial Manager, you will be responsible for ensuring all visits are closed and verified within 24 hours and to cost all completed works and submit invoicing within required timescales and in the required format.

The key tasks include:

- Review, close and verify all visits and move to relevant status on internal system
- Cost and submit all Completed jobs for invoicing in required format
- To ensure all queries preventing invoicing are resolved in a timely manner
- Review and resolve all invoice queries
- Ensure all jobs are completed/submitted on the relevant client web portal
- To produce and verify engineers weekly timesheets and submit to payroll
- To resolve all invoice queries relating to Service

**Key Performance Indicators within the role are**:

- Work Done Report
- Not Verified Report
- Call Monitor

**Skills & Attribute requirements**:

- Great attention to detail
- Good organisational skills
- Strong Excel skills would we advantageous
- Good time management
- Ability to work in a fast paced environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

COVID-19 considerations:
Hand sanitising, temperature checks, face masks when moving around the office and hybrid working to reduce numbers within the office.

Work Location: In person


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