Service Coordinator

2 months ago


Glasgow, United Kingdom RSK Group Full time

**Richard Irvin** an **RSK Group** company are recruiting for a **Service Coordinator** to join the team based in **Glasgow, UK**. This is a **full-time, permanent** position.

Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK - meaning you’re never too far from the help you need.

**Responsibilities**:

- Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
- Request RAMS for subcontractor visits
- Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements
- Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required
- Liaise between customer and operations management to ensure smooth operational delivery
- Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales

**Qualifications and Experience**:

- Good working knowledge of computer packages; Word, Excel and Outlook
- Excellent telephone skills and manner
- Effective communication skills both oral and written
- Experience working within a multi discipline office environment
- Experience working independently, on own initiative, and as part of a team

**Salary and Benefits**:

- Salary depending on experience
- Company Pension
- Life assurance

Consultancy #Recruitment #RSKfamily

Full Job Description attached

**_ RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies._**

At Richard Irvin, we create safer, smarter, greener places to live and work. We deliver this through our teams of engineers, operations staff, project managers and compliance specialists who are trained to attune our services to meet our clients’ project goals. Our experts’ extensive experience in advising and leading projects for public and private clients further enables our proficient services that cover multiple sectors, including various industries. We have a UK-wide geographic reach, so no projects are out of our reach.

Our clients include TotalEnergies, National Libraries of Scotland, Erskineand the multiple Scottish local councils, commercial landlords, housing associations, managing agents, national facilities management businesses, hotel chains and leisure establishments. Our energy services include building energy management systems, heat pumps and solar and renewable solutions. Our engineers maintain, repair and improve more than 62,000 commercial and domestic UK properties, including heating, ventilation, air conditioning, electrical, lighting, detection, renewable systems, fabric and specialist services, often delivered as complete facilities management packages.

Richard Irvin is part of the RSK Group, a leading integrated environmental, engineering and technical services business providing dynamic, multidisciplinary services to broad-ranging sectors. Founded in 1989, RSK has evolved into a market-leading organisation. It is headquartered in the UK and has an established presence across Europe, the Middle East, Asia, Africa and Australasia. The group is growing fast thanks to its diverse operations, entrepreneurial spirit and open management style. When you join RSK, you are connecting to a growing community of experts and specialists who regularly collaborate to deliver projects and support each other across business units.


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