Service Desk Operator
6 months ago
3. Prioritise support requests and schedule them to the most appropriate member of senior teams. 4. Accurately log all details for each request on the helpdesk system.
5. Supports other helpdesk team members to resolve requests. 6. Ensure outstanding requests are followed up and closed in accordance with UH SUSSEX standards.
7. Keep up to date with changes to IT standards, service level agreements and UH SUSSEX standards. 8. Generates reports from the helpdesk system as required.
9. Assists management with audits within department by partaking in areas of own remit. 10. To identify areas requiring service improvements where required and comment on policies and protocols as required.
More detail in the JD
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Service Desk Technician
6 days ago
Brighton, Brighton and Hove, United Kingdom Endeavour Recruitment Solutions Full timeAs a seasoned Service Desk Analyst, you will play a crucial role in supporting a busy client in Brighton. You will be responsible for providing technical support at 1st and 2nd line, ensuring that all issues are resolved efficiently and effectively.The ideal candidate will have a strong understanding of desktop, server, and LAN support, as well as excellent...
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Cash Desk Operations Manager
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IT Service Desk Administrator
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Service Desk Administrator
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Front Desk Coordinator
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Front Desk Ambassador
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Front Desk Supervisor
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Brighton, Brighton and Hove, United Kingdom urbanbubble Full timeWe are seeking a highly skilled Front of House Concierge to join our team at urbanbubble. As a permanent member of staff, you will work a 4 nights on, 4 nights off shift pattern between 7pm and 7am, providing exceptional service to our residents.The ideal candidate will have previous experience in a Front Desk or Concierge role, as well as excellent customer...
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Front Desk Coordinator
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Brighton, Brighton and Hove, United Kingdom Integrated Care 24 Ltd Full timeCompany Overview">Integrated Care 24 (IC24) is a leading not-for-profit social enterprise committed to improving access to healthcare and reducing the demand on secondary care services. With a presence in multiple locations, IC24 provides innovative and patient-focused primary care services, serving over six million patients.">About the Role">We are seeking...
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Front Desk Associate
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Brighton, Brighton and Hove, United Kingdom Hotel Du Vin Full timeHotel Du Vin Receptionist Job DescriptionWe are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide warm and welcoming service to guests, responding to...
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Front Desk Representative
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Front Desk Administrator
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IT Operations Officer
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IT Operations Officer
5 months ago
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Front Desk Ambassador
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Customer Service Advisor
6 months ago
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Bank Helpdesk Operative
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Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full timeHelp Desk Operative University Hospital Sussex Foundation NHS Trust provides General Hospital Services to Brighton and Hove, West Sussex, the West of East Sussex and Mid Sussex and more specialised tertiary services across the southeast of England. Our ambition is to be known for the quality and safety of our clinical services and for treating our...
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Brighton, Brighton and Hove, United Kingdom The Coal Shed Brighton Full timeWe are seeking a passionate and self-motivated Front Desk Professional to join our team at The Coal Shed Brighton, a steak restaurant delivering exceptional guest experiences in a neighbourhood feel environment with diverse and inclusive teams.Key ResponsibilitiesDeliver outstanding customer service in a high-volume restaurant environment.Work...
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Customer Service Supervisor
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Hospitality Services Manager
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Medical Operations Support Specialist
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