Front Desk Associate
3 weeks ago
We are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their queries and resolving any issues in a timely and professional manner.
- Manage the front desk, handling check-ins, check-outs, and room assignments.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Assist with room maintenance, reporting any issues or concerns to the relevant teams.
- Collaborate with the hospitality team to ensure seamless service delivery and exceed guest expectations.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Proven experience in a customer-facing role, preferably in the hospitality industry.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic knowledge of hotel operations, including front desk procedures and room management.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays.
What We Offer:
- Competitive rates of pay and opportunities for career progression.
- Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
- Discounted friends and family room rates, with 50% off the best available rate.
- Fully funded apprenticeship programs to support your career development.
- High street discounts on a range of shops, experiences, holidays, and more.
- Cycle to work scheme, saving up to 40% on a wide range of bikes.
- Healthcare cash plans, including dental, optical, medical, and more, available from £5 per month.
- Referral schemes, paying up to £1500 for successful referrals.
- A decent uniform that reflects our brand values.
- Wellness and national campaign days, promoting activities like Pay Day Lunches, National Popcorn Day, and Mental Health Awareness week.
- Instant access to your pay, using Wagestream, a tool for everyday life that lets you track your wages in real-time.
- Complimentary stays on your 1st, 3rd, and 5th anniversary, with dinner, bed, and breakfast.
- Proud sponsor of The Brain Charity, supporting people with neurological conditions.
- Employee Assistance Program, offering free, confidential advice 24/7 to you and your family.
Sustainability Goals:
- 100% of our electricity generated using renewable energy, with most coming from wind farms around the UK.
- Minimum 70% of waste recycled from our hotels, achieved through everyone's focus on waste production and championed by our Sustainability Council.
- Chemical-free cleaning system in bedrooms and public areas, and an enzyme-based eco-friendly system for kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay, instead of your normal workplace.
We are an equal opportunities employer, welcoming applications from all suitably qualified persons, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
-
Front Desk Associate
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Aimbridge Hospitality Full timeAt Aimbridge Hospitality, we're looking for a talented Front Desk Associate to join our team at the Mercure Brighton Seafront Hotel.As a key member of our front office team, you'll be the first point of contact for our guests, ensuring a smooth check-in and check-out process. You'll work closely with the Front Office Manager to address any guest feedback and...
-
Front Desk Associate
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hotel Du Vin Full timeHotel Du Vin is seeking a skilled Receptionist to provide exceptional customer service and create memorable experiences for our guests. As the face of our hotel, you will be responsible for managing front desk operations, handling guest inquiries, and ensuring a seamless stay for our valued customers. If you possess a natural hospitality charm and a passion...
-
Front Desk Associate
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hotel Du Vin Full timeHotel Du Vin Receptionist Job DescriptionWe are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and departureManage front desk operations,...
-
Front Desk Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Nuffield Health Full timeFront Desk CoordinatorNuffield Health is seeking a skilled Front Desk Coordinator to join our team at Brighton Hospital. As the face of our organization, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth experience.Key Responsibilities:Manage front desk operations, including...
-
Front Desk Coordinator
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Nuffield Health Full timeFront Desk CoordinatorNuffield Health is seeking a Front Desk Coordinator to join our team at our Brighton Hospital. As the face of our organization, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key Responsibilities:Manage the front desk, ensuring a smooth and efficient flow of patients and...
-
Front Desk Coordinator
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Nuffield Health Full timeAbout the RoleWe are seeking a skilled and empathetic Front Desk Coordinator to join our team at Nuffield Health. As the face of our organization, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesManage incoming calls, respond to enquiries, and book appointments with a high level...
-
Front Desk Associate
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hotel Du Vin Full timeHotel Du Vin Receptionist Job DescriptionWe are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide warm and welcoming service to guests, responding to...
-
Front Desk Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom AccorHotel Full timeKey Responsibilities:As a Reception Supervisor at AccorHotel, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve managing the front desk, handling guest arrivals and departures, and ensuring that all bills are accurate and free of surprises.Team Collaboration:You will work closely with our...
-
Front Desk Coordinator
4 hours ago
Brighton, Brighton and Hove, United Kingdom Integrated Care 24 Ltd Full timeCompany Overview">Integrated Care 24 (IC24) is a leading not-for-profit social enterprise committed to improving access to healthcare and reducing the demand on secondary care services. With a presence in multiple locations, IC24 provides innovative and patient-focused primary care services, serving over six million patients.">About the Role">We are seeking...
-
Front Desk Administrator
1 week ago
Brighton, Brighton and Hove, United Kingdom Nuffield Health Full timeJob SummaryWe are seeking a highly skilled and empathetic Front Desk Administrator to join our team at Nuffield Health in Brighton. As the face of our organization, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our patients.About the RoleThis is a permanent full-time position, offering a...
-
Front Desk Ambassador
4 hours ago
Brighton, Brighton and Hove, United Kingdom Malmaison Full timeMalmaison Receptionist OpportunityWe are looking for a charismatic Front Desk Ambassador to join our team at Malmaison. This exciting role offers a competitive £12.00 per hour, along with a range of generous company benefits, comprehensive training, and opportunities for career progression.As the first point of contact for our guests, you will set the tone...
-
Front Desk Associate
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Aimbridge Hospitality Full time**About Us**Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide.We work with big brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.**What We Offer**As part of the Aimbridge team, you will have access to a suite of...
-
Front Desk Associate
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Aimbridge Hospitality Full timeAbout Aimbridge HospitalityAimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.What We OfferAs part of the Aimbridge team, you will have...
-
Brighton, Brighton and Hove, United Kingdom The Coal Shed Brighton Full timeWe are seeking a passionate and self-motivated Front Desk Professional to join our team at The Coal Shed Brighton, a steak restaurant delivering exceptional guest experiences in a neighbourhood feel environment with diverse and inclusive teams.Key ResponsibilitiesDeliver outstanding customer service in a high-volume restaurant environment.Work...
-
Front Office Supervisor
2 weeks ago
Brighton, Brighton and Hove, United Kingdom AccorHotel Full timeKey Responsibilities:The Front Office Supervisor is responsible for ensuring the smooth operation of the hotel's front desk, providing exceptional guest service, and leading a team of receptionists.Key Responsibilities:Manage the front desk operations, ensuring efficient check-in and check-out processes.Provide outstanding guest service, responding to...
-
Front Desk Ambassador
2 days ago
Brighton, Brighton and Hove, United Kingdom Holiday Inn Brighton Seafront Full timeJob OverviewWelcome to the Holiday Inn Brighton Seafront, a vibrant and dynamic hotel where exceptional customer service is paramount. We are currently seeking an experienced and charismatic individual to join our team as a Guest Service Assistant.Job SummaryThis exciting opportunity involves providing outstanding hospitality services to guests, ensuring...
-
Reception Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom AccorHotel Full timeReception Supervisor Job DescriptionAs a Reception Supervisor at AccorHotel, you will be the first point of contact for our guests, setting the tone for their stay. Your role will involve managing the front desk, handling guest inquiries, and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide exceptional customer service,...
-
Front Desk Administrator
4 days ago
Brighton, Brighton and Hove, United Kingdom Nuffield Health Full timeAbout Us:Nuffield Health is the UK's largest healthcare charity, dedicated to helping people feel at ease and find their way to where they're meant to be.We're passionate about exceptional service, and as a Receptionist at our Brighton Hospital, you'll play a vital role in delivering this experience to our patients.Role Overview:This is a permanent contract...
-
Customer Experience Manager
1 week ago
Brighton, Brighton and Hove, United Kingdom AccorHotel Full timeLead the Front Desk with PassionWe are seeking a seasoned Reception Supervisor to join our team at AccorHotel.Salary: €45,000 - €55,000 per year, depending on experienceJob DescriptionIn this key role, you will be responsible for delivering exceptional customer experiences, ensuring seamless guest check-ins and check-outs, and leading a dynamic reception...
-
Customer Service Representative
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Freedom Leisure Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at the Prince Regent Swimming Complex. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for our visitors.Key ResponsibilitiesProvide exceptional...