Front Desk Representative
1 day ago
About the Job
">We are seeking a Front Desk Representative to join our team at Holiday Inn Brighton Seafront. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable stay with us.
Your duties will include:
- Providing warm welcomes and efficient check-in/check-out processes
- Responding to guest queries and resolving any issues promptly and professionally
- Maintaining accurate records and performing administrative tasks as required
- Collaborating with colleagues to achieve hotel targets and objectives
To succeed in this role, you will need:
- A positive attitude and a passion for delivering exceptional customer service
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently under pressure
Salary and Benefits
The estimated annual salary for this position is £22,500 - £27,000, depending on experience.
We offer a range of benefits, including:
- Competitive salary and bonuses
- Ongoing training and development opportunities
- Discounts on hotel stays and other perks
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