Service Desk Administrator
6 months ago
**Join our dynamic team as a Service Desk Administrator **
This role encompasses a wide range of responsibilities, including troubleshooting and maintenance of business systems, IT services, and infrastructure such as desktops, laptops, mobile devices, telephony, and printing technology. As part of our commitment to excellence, you'll participate in on-site shifts and after-hours on-call rotations, adhering to ITIL 'Lite' best practices and identifying opportunities for continual service improvement.
Join us in championing a culture of first-time fixes and quality service delivery while contributing to our knowledge base through comprehensive documentation.
OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.
We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.
**Head Office Phone**: 0800 373010
**Head Office**: 16-17 West St, Brighton BN1 2RL
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