Imaging Admin/reception Officer

4 days ago


London, United Kingdom Whittington Health NHS Trust Full time

Imaging Admin/Reception Officer - Band 3

Contract 2 Full-time role 37.5 hours per week.

The post holder will provide a full clerical and receptionist service supporting multidisciplinary staff in the Imaging Department within the operating hours of 8-8pm Monday to Saturday.

The post holder will be responsible for using the IT systems to ensure timely and accurate data is recorded for patients accessing the service.

The post holder will carry out his/her duties in such a way as to make a direct and positive contribution to the organisation of work identified and ensure confidentiality is maintained at all times.

To provide a welcoming and efficient reception service by greeting patients, visitors and staff accessing the Imaging Department.

Book appointments and manage cancelations and update patient details.

To work on rotation through the admin key areas of the department.

Registration/booking of patients by hospital procedure of all new and existing attenders to the department.

Sorting of all referrals into the correct modality and urgency, ensuring all requests forms are stamped and put on the referrals list, ensuring all forms are put in the correct place.

To calculate when scan appointments are required, taking into account the varying criteria for each type of appointment and timelines such as Estimated Due Date

To work unsupervised, manage and prioritise own work load within occupational guidelines.

Medical services have been delivered on the Whittington Hospital site for over 500 years. On 1st April 2011, Whittington Health was launched as a new Integrated Care Organisation (ICO) comprising The Whittington Hospital NHS Trust, NHS Islington and NHS Haringey. The Whittington and the community health services in Islington and Haringey are award winning organisations, delivering acute and community based health services to a population of 443,000 people.

The organisation is the biggest employer in the area, with over 4,500 staff; delivering healthcare not only on the acute hospital site which has 420 beds, but also from a variety of other community based health centres and through visits to patients homes across the boroughs to address the health needs of the local population. Whittington Health also works with other health, social care and voluntary sector partners to support patients and service users from their initial appointment whether it be with a community health team or at the hospital, all the way through to treatment and tailored after care.

We are one of the three main teaching campuses for the Royal Free and University College Medical School.

Our ICARE (Innovation, Compassion, Accountability, Respect and Excellence) Values not only help us shape what we do, but also how we do it and why. They are fundamental to the way we do business and care for our patients.

The post holder will provide a full clerical and receptionist service supporting multidisciplinary staff in the Imaging Department within the operating hours of 8-8pm Monday to Saturday.

You will be responsible for using the IT systems to ensure timely and accurate data is recorded for patients accessing the service

The post holder will carry out his/her duties in such a way as to make a direct and positive contribution to the organisation of work identified and ensure confidentiality is maintained at all times.



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