Level 2 Customer Service Apprenticeship at Dr Sobia

3 months ago


Clitheroe, United Kingdom Dr Sobia Medispa Full time

**THE COMPANY**

**Dr Sobia Medispa is an Award Winning skin, laser and aesthetic clinic is based in the heart of Clitheroe and the Ribble Valley. There is an exciting opportunity for you to join an award-winning cosmetic clinic and benefit from a fantastic opportunity to grow your customer service and admin skills to join their passionate and friendly team.**

**JOB PURPOSE**:
**The apprentice will be expected to carry out reception duties, welcoming patients and visitors to the practice, with a smile and warm welcome.**
- Welcoming and meeting customers
- Booking customers and completing paperwork
- Resolving customer queries
- Resolving customer service issues
- Facilitate management with general admin duties
- Learn how to produce marketing material where required
- Given training on how to maintaining stock and liaise with suppliers
- Maintain the clinic to a clean and hygienic standard
- Work with the Company's Social Media pages to promote the practice

**Hours of work**:
Monday to Friday 9.30-5.00pm

**Desired skills and personal qualities**
- Effective Communication skills
- Does need to have confidence in communicating over telephone and face to face
- IT skills
- demosntrate good attention to detail
- Organisation skills
- Team working
- Creative
- Initiative

**Qualifications**
- GCSE or equivalent English (Grade 4) essential
- GCSE or equivalent Maths (Grade 4 essential

**Employer website**:
**Intermediate Apprenticeship or Advanced Apprenticeship**:
Intermediate

**Proposed Duration**:
15 months

**Training to be provided**:
Level 2 Customer Service Standard

Functional skills Maths and English (if required)

**Job Types**: Full-time, Fixed term contract, Apprenticeship
Contract length: 15 months

**Salary**: £5.28-£6.00 per hour

Schedule:

- Monday to Friday

Work Location: In person



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