Hotel Receptionist

7 months ago


St Austell, United Kingdom The Cornwall Hotel Spa & Estate Full time

**We are currently recruiting for a Hotel Receptionist.**

Every member of the team at The Cornwall, Hotel, Spa & Estate plays an important part in the uninterrupted guest journey which is why we are looking for a dedicated, friendly, motivated & passionate individual to join our reception team to welcome and look after our guests.

Being pro-active with the ability to think outside of the box and to be able to confidently up sell are essential qualities to this role.

A good local knowledge to help guests by providing information on local attractions and events, booking tickets, taxi's and restaurants will be helpful.

Good attention to detail, whilst focusing on customer care with an excellent work ethic are essential qualities as you will be processing guest’s bills and payments.

Opera, Premier and outlook systems experience is desirable but not essential as training will be given.

**General Duties Include**:

- Early & Late Hotel Reception shifts across seven days
- Checking guests in and out
- Daily banking
- Answering the phone
- Administration duties
- Dealing with guest queries
- Keeping the reception clean and tidy
- Going above and beyond to wow our guest and deliver a high level of customer service
- Working as a team to enhance the guest journey

**About the Cornwall Hotel, Spa & Estate**

Dating back to the 1800's, the historic White House, rambling estate and Victorian walled garden were sympathetically renovated to reopen in 2010 as a stunning Hotel.

Preserving much of the character and original features, today’s Cornwall Hotel & Spa is one of the county’s top accommodation providers, featuring a modern hotel extension and impressive spa in the converted stone barn.

Facilities include 65 hotel rooms, 22 self-catering woodland lodges, restaurant, bar, Laura Ashley tearoom, gym and spa with indoor pool. Popular with families and couples, the Hotel offers an escape from the demands of everyday life in a tranquil 43-acre countryside setting.

As a member of Team Cornwall, you play a key role in giving guests and visitors an exceptional experience, resulting in delighted customers, positive reviews and repeat visits.

**What’s in it for you?**
- Meals on duty
- On-site parking
- Enhanced holiday entitlement
- Uniform provided
- NEST pension
- Flexible schedule
- Discounted spa and gym membership
- Discount on treatments and dining
- Staff and friends/family accommodation rates
- Staff referral scheme

**Job Types**: Permanent, Part-time

**Salary**: Up to £10.48 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person


  • Hotel Receptionist

    6 months ago


    St. Austell, United Kingdom The Cornwall Hotel Spa & Estate Full time

    **We are currently recruiting for a Hotel Receptionist - We are offering 24 hours per week.** Every member of the team at The Cornwall, Hotel, Spa & Estate plays an important part in the uninterrupted guest journey which is why we are looking for a dedicated, friendly, motivated & passionate individual to join our reception team to welcome and look after...

  • Receptionist

    7 months ago


    St. Austell, United Kingdom Carlyon Bay Hotel Full time

    **Deadline to apply: 16/9/23** As a Hotel Receptionist, you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels...

  • Hotel Receptionist

    6 months ago


    St Helens, United Kingdom Mercure St-Helens Hotel Full time

    **Hotel Reception Staff** Do you have a passion for people? Do you enjoy meeting new faces every day? If this is the caseThen we want YOU to join our team! Mercure St Helens is looking for an amazing Front Office Receptionist who will support the Front Office Team to create memorable experiences while our guests are staying in our hotel At the Mercure St...

  • Hotel Receptionist

    6 months ago


    St. Andrews, United Kingdom Ardgowan Hotel Full time

    Job Summary: We are seeking an enthusiastic and customer focused individual to become part of the Ardgowan Hotel Team here in St Andrews. This role would suit an individual who enjoys diversity in their work and who has had experience in multiple departments of a hotel previously. The hours of work will be 40 hours and anymore hours worked will be paid at...


  • St. Andrews, United Kingdom Hotel Du Vin Full time

    Receptionist, Hotel du Vin St Andrews £11 per hour + 13th month retention bonus from 30h per week, permanent contract We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a...

  • Hotel Receptionist

    7 months ago


    St Brelade, United Kingdom C&E Recruitment Full time

    **Hotel Receptionist - Jersey** We are currently looking to recruit an experienced hotel receptionist for this luxury hotel in Jersey. As hotel receptionist you will ensure that all guests receive the warmest of welcomes and assist in the daily running of the front desk. **The Perks** As the hotel Receptionist you can look forward to the following: -...


  • Lytham St. Annes, United Kingdom The Dalmeny Resort Hotel Full time

    The Dalmeny Resort Hotel is currently seeking a Hotel Receptionist/Reservationist. The Hotel Receptionist/Reservationist is to be guest focused and treat guests with due care and attention to anticipates the guests’ needs. They will be responsible for the day to day running of reception and reservations, in line with the standard operating...

  • Hotel Receptionist

    7 months ago


    St David's, United Kingdom Twr y Felin Hotel Full time

    We are looking for an approachable and enthusiastic **Receptionist** to join our team. You will work on reception and administer reservations for Twr y Felin, Roch Castle and Penrhiw Priory from the central location of Twr y Felin Hotel. Daily tasks include: - Provide a smooth delivery of service and guest satisfaction. - Ensure guest feedback is recorded...

  • Hotel Receptionist

    6 months ago


    Bury St. Edmunds, United Kingdom All Saints Hotel Full time

    We are currently recruiting for a Receptionist / Host, to join our expanding team at All Saints Hotel. Various shifts available 7-days rotational, inclusive of weekends. Company Benefits Package: - Paid Annual Leave. - Discounts on food and beverages in both the View Bar & Restaurant & Lodge Cafe. - Complimentary use of our adults only leisure...

  • Receptionist

    7 months ago


    St Brelade, United Kingdom Biarritz Hotel Full time

    Our friendly hotel is looking for a Receptionist. **Applicants must already reside in Jersey and have accommodation** **Responsibilities**: - Answer incoming calls and assist guests with their reservation inquiries - Provide excellent customer service by addressing guest concerns and resolving issues - Provide a warm welcome to all guests - Maintain...


  • Lytham St. Annes, United Kingdom Bedford Hotel Full time

    Experienced Part time hotel receptionist, fun, friendly environment, must be able to work on own or with others. Front of house dealing face to face with guests, Taking bookings by phone and online, cash & card transactions, some bar knowledge helpful. We need flexibility as this position is also to cover holidays throughout the year, 5.5 - 11 hours per week...

  • Receptionist

    6 months ago


    St Ives, United Kingdom St Ives Harbour Hotel Full time

    We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year’s Hotel Reception experience, or a similar customer facing role, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although...

  • Receptionist

    6 months ago


    St Ives, United Kingdom Carbis Bay Hotel Full time

    Friendly, smart, confident and experienced Receptionists required to join our team. Duties to include: reservations on Hotel Perfect & guest assistance throughout their stay. Uniform provided. 8 hour early & late shifts to include weekends. Year round job. Good career prospects with Carbis Bay Estate. Perks include discounted meals, drinks & Spa...

  • Receptionist

    7 months ago


    St Ives, United Kingdom St Ives Harbour Hotel Full time

    Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of...

  • Hotel Receptionist

    6 months ago


    St. Austell, United Kingdom Holiday Inn Express Bodmin Full time

    **Holiday Inn Express Bodmin - Victoria Junction** is a 71 bedroom hotel, located at Cornwall Services in Roche. We have 2 meeting rooms and serve a complimentary breakfast with selected hot items to all of our guests. During the daytime, we serve a limited menu and, in the evening a more substantial offering for our guests. The hotel is the first Holiday...

  • Receptionist

    6 months ago


    Bury St. Edmunds, United Kingdom The Ickworth Full time

    **Receptionist**: **Front of House - The Ickworth**: **Contract**:Permanent** **Salary**:£11.00 Per Hour plus service charge****: We are currently recruiting for a **Hotel Receptionist** to join the team at The Ickworth Hotel - Part of Luxury Family Hotels. We are looking for someone who can work Full Time 40 hours per week, over 5 shifts. Rate of pay is...

  • Receptionist

    6 months ago


    Bury St. Edmunds, United Kingdom The Ickworth Full time

    **Receptionist**: **Front of House - The Ickworth**: **Contract**:Permanent** **Salary**:11.55 per hour plus service charge****: **The Ickworth Hotel** is seeking a dedicated and personable Receptionist to join our team. As Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere from the moment they...

  • Spa Receptionist

    6 months ago


    St. Andrews, United Kingdom The Old Course Hotel, Golf Resort and Spa Full time

    **About Us** The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. **Why Join Our Team?** With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home...

  • Hotel Receptionist

    7 months ago


    St Helens, United Kingdom Rainhill Hall Full time

    We have a great opportunity for an experienced guest relations superstar to join the historic Rainhill Hall, developing and taking pride in the hotel reception and guest experience story. Key duties will include: - Delegating tasks to our housekeeping team - Providing excellent service standards to our guests both face to face and over the phone -...

  • Hotel Receptionist

    7 months ago


    St Helens, United Kingdom Rainhill Hall Full time

    We have a great opportunity for an experienced guest relations superstar to join the historic Rainhill Hall, developing and taking pride in the hotel reception and guest experience story. Key duties will include: - Delegating tasks to our housekeeping team - Providing excellent service standards to our guests both face to face and over the phone -...