Hotel Receptionist

6 months ago


St Helens, United Kingdom Rainhill Hall Full time

We have a great opportunity for an experienced guest relations superstar to join the historic Rainhill Hall, developing and taking pride in the hotel reception and guest experience story.

Key duties will include:

- Delegating tasks to our housekeeping team
- Providing excellent service standards to our guests both face to face and over the phone
- Processing payments and auditing payment systems
- Processing hotel bookings and creating accommodation reports
- Call handling to an exceptional standard
- Dealing with guest complaints and queries
- General administration duties

Applicants must have a minimum of 2 years customer service / reception experience in the hospitality sector. Immediate start, 5 shifts per week. Full training provided. Hours vary and may include some weekends.

**Salary**: £21,700.00 per year

**Benefits**:

- Discounted or free food

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: reception, hotel reception, guest relations, guest experience, hotelier


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