Business Support Assistant

2 weeks ago


Belfast, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Business Support Assistant
- In this role, you’ll be delivering business management support, working in partnership with business areas to plan and manage business support activities, new initiatives, projects, and processes
- You’ll be delivering operational and administrative services to the business so your passion for outstanding levels of service will make sure we always exceed expectations
- You’ll be joining an exciting and fast-paced area of the bank, where you can expect great exposure both for you and your work

**What you’ll do**:
Day-to-day, you’ll manage the planning, coordination and execution of business support activities, projects, and processes. We’ll look to you to take proactive actions to improve processes, while escalating and working with others to provide fit-for-purpose solutions.

In addition, you’ll be:

- Working with stakeholders to ensure the best outcomes for the business
- Supporting senior management to deliver and implement change management while driving initiatives to improve efficiency and effectiveness
- Promoting the business internally and acting as an ambassador for the department

**The skills you’ll need**:
To be successful in this role, you’ll ideally have experience of working within an operations or business management team. You’ll need strong stakeholder management skills, with a proven ability to influence at all levels including senior management and collaborate across the bank. Commercial product or lending knowledge would be an advantage.

Furthermore, you’ll demonstrate:

- The ability to work accurately and at pace under pressure
- Strong problem-solving skills
- Good verbal and written communication skills



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