Receptionist

1 month ago


Belfast, United Kingdom Reed Business Support Full time

**Receptionist**

**My client based in Belfast City Centre, are currently seeking a temporary receptionist.**

This is a Full-Time, temporary position until the 3rd of March 2023.

Working hours: Monday to Friday: 8.30am - 5pm

Hourly rate: £11.06

Start Date: 26th January 2023

**Job Role**:
As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service.

**Essential Criteria**:

- Previous experience within a similar role and ability to work with office equipment
- Thorough knowledge of all relevant telephone management software
- Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
- Ability to work on your own initiative as well as part of a team
- Ability to manage and prioritise a busy workload adhering to tight deadlines

**Main Duties and Responsibilities**:

- To meet and greet visitors to the Reception area
- Ensure meeting roomsand the reception area are kept in order, liaising with facilities associates, if required
- Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in
- Ensure all visitors are collected from Reception in a timely manner
- To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service
- Provide accurate routing of calls to appropriate departments/persons, or dealing with their enquiries as necessary
- Copy and scan documentation as required
- Meeting Room diary management
- Answer, screen, and redirect telephone enquiries
- Provision of administrative support
- Sort out incoming post and delivery to relevant teams
- Collect and prepare outgoing post to be with the courier by deadline
- Maintain and keep tidy staff kitchen


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