Current jobs related to Service Desk Operator - Glasgow - Perfect Career

  • Quality Service Desk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Quality Service Desk Coordinator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorJob Summary:We are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. The successful candidate will be responsible for supervising and issuing planned preventative maintenance tasks, reactive maintenance tasks, and additional works to ensure the...

  • Quality Service Desk Coordinator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorJob Summary:We are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. The successful candidate will be responsible for supervising and issuing planned preventative maintenance tasks, reactive maintenance tasks, and additional works to ensure the...

  • Service Desk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Mechanical and Electrical Service Desk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Service Desk Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom Search Full time

    Service Desk Coordinator RoleWe are seeking an experienced Coordinator to join our fast-paced office in the FM industry. As a Service Desk Coordinator, you will play a crucial role in ensuring the smooth operation of our engineering team.Main Responsibilities:Coordinate and organize the workload of the team to meet customer deadlines and achieve SLA and KPI...

  • Service Desk Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom Search Full time

    Service Desk Coordinator RoleWe are seeking an experienced Coordinator to join our fast-paced office in the FM industry. As a Service Desk Coordinator, you will play a crucial role in ensuring the smooth operation of our engineering team.Main Responsibilities:Coordinate and organize the workload of the team to meet customer deadlines and achieve SLA and KPI...

  • Quality Service Desk Coordinator

    6 days ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    5 days ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    5 hours ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    3 hours ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Service Desk Operations Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Search Full time

    Job Summary:We are seeking a highly organized and communicative Service Desk Coordinator to join our team at Search, a leading business in the Facilities Management industry. As a Service Desk Coordinator, you will play a crucial role in ensuring the smooth operation of our engineering team, working closely with clients and engineers to achieve Service Level...

  • Service Desk Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job Summary:Nine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous improvement within the...

  • Service Desk Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job Summary:Nine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous improvement within the...

  • Service Desk Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job DescriptionNine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous improvement within...

  • Service Desk Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job DescriptionNine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous improvement within...

  • Service Desk Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job Description**About the Role**Nine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous...

  • Service Desk Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job Description**About the Role**Nine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous...

  • Service Desk Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job Summary:Nine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous improvement within the...

  • Service Desk Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

    Job Summary:Nine Twenty Recruitment is seeking an experienced and dynamic Service Desk Manager to lead and manage the Service Desk team. The ideal candidate will be responsible for ensuring the efficient and effective delivery of support services to our clients, maintaining high levels of customer satisfaction, and driving continuous improvement within the...

Service Desk Operator

4 months ago

Glasgow, United Kingdom Perfect Career Full time

**Job Title: Service Desk Operator**

**Location: Glasgow**

**Salary: £ 20,500.00 per annum**

**Hours: 37.5 hours a week**

Our client, one of the UK’s leaders in providing innovative construction and engineering solutions for clients within a variety of sectors including Retail, Health, Education and Commercial, now has an immediate need to employ a reliable Service Controller to work across their internal business divisions who will deal with all administrative duties across defined FM contracts.

**Job Function**:
To act as the first point of contact, handling inbound and outbound telephone calls & electronic communication from customers and suppliers in relation to engineering and purchase order issues. To liaise with operations colleagues, external contractors, suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales. Ensure the accurate recording of information on bespoke IT systems, the management of associated documentation, quotes and invoices in line with Company procedures and key performance indicators. Ensure compliance with associated statutory regulations.

**Principle Accountabilities**:

- Assess returned engineer job notes and generate revisits where required
- Ensure funding is adequate to cover revisits
- Raise purchase orders for parts and van stock replenishment
- Assist with invoice queries
- Check portals are updated by engineers, updating where necessary
- Load certificates to portals where applicable
- Record proof of deliveries for goods dispatched to sites
- Receive incoming alarm activations, assess and contact sites where necessary
- Work as part of a team to deliver excellent service to the Customer.
- Comply with any other reasonable management instruction or ad-hoc duties.

**Key Experience Required**:

- Proven experience as an office administrator, office assistant or Call Centre Environment
- Outstanding communication and interpersonal abilities
- Excellent organisational skills
- Excellent knowledge of MS Office and office management software
- High attention to detail and work with a high degree of accuracy

**Job Types**: Full-time, Permanent

**Salary**: Up to £20,500.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: Service Desk Operator - Glasgow