Patient Pathway Administrator

7 months ago

Oxford, United Kingdom NHS Professionals Full time

**Job Title**:Patient Pathway Administrator

**Trust**:Oxford University Hospitals NHS Foundation Trust

**Location**:John Radcliffe, OX3 9DU

**Pay Rates**:£12.86

**Shift Patterns**: Monday to Friday, 8am - 4pm (37.5 hours per week)

**Is business administration repetitive or boring?**

It’s neither, this couldn’t be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards.

You’ll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need.

This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.

So overall administration isn’t boring, it’s varied.

**You'll find solutions to everyday problems, such as**:

- Provide primary administrative support to consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
- Use OUH systems, such as Dragon, to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress.
- Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
- Support patients under the clinicians’ care by booking where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week RTT pathway.
- Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems.

**What you’ll need**:

- Competence in use of various computer software packages
- EPR experience
- Excellent interpersonal and communication skills
- Excellent telephone manner
- Experience using all Microsoft packages
- Experienced medical secretary required preferably with cancer pathway knowledge

**The benefits we can offer you in return**:

- Putting People in Places to Care - be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
- Weekly pay to give you access to your wages more quickly.
- First choice of shifts/placements at the Trust of your choice over agencies.
- Our team is always happy to help - access our support line any time.
- Working options to suit your lifestyle - being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
- Training and development opportunities via the Trust and NHSP’s own academy.
- Explore different wards, keep your skills up to date whilst gaining vital experience.
- Being part of the NHSP Community means you’ll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

**Who are NHS Professionals?**

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

**Disclaimer**

**Job Types**: Full-time, Temporary contract

**Salary**: £12.86 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 72279

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