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Patient Pathway Administrator
2 months ago
We are seeking to appoint a Patient Pathway Administrator to join our Sarcoma Administrative Team at the Nuffield Orthopaedic Centre.
We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the department, consultants, nurses and wider clinical team.
The Patient Pathway Administrator will be responsible for providing and monitoring their administrative duties to ensure patients at the Nuffield Orthopaedic Centre are seen within their breach targets. They will be responsible for the upkeep of patient records and booking patients in for their Sarcoma appointments. The post holder will be expected to prioritise conflicting work demands and effective working with the clinical teams, the multi-disciplinary team and other internal departments to ensure continuity in achieving excellence in patient care, ensuring patient pathway is following the national guidelines and clinical priorities.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel
- Action day-to-day issues, ensuring resolution and escalating serious issues to management as appropriate.
- To book target patients that have been discussed in the MDT / Radiology meetings in a timely manner.
To work alongside Radiology admin in co ordinating the smooth booking of biopsy patients.
- To support and monitor clinics and ensure they are cashed up in a timely fashion by using Revenue Cycle worklists and Trust available reporting tools.
- To liaise with other departments in the hospital i.e. diagnostic departments, Admissions, PALS, supplies and Estates, as required.
- The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in the addition to the specific risk management of clinical governance accountabilities associated with the post.
- Observe the rules, policies, procedures, and standards of Oxford University Hospitals NHS Trust together with all relevant statutory and professional obligations.
- Observe and maintain strict confidentiality of personal information relating to patients and staff
- Responsible, with management support, for their own personal development and to actively contribute to the development of colleagues
- Key relationships include Service Managers (Pre-assessment, Admissions, Theatres, Orthopaedics); Admission staff, Clinical staff: Consultants, Pre-assessment Nurses, Health Care Assistants.
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