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Patient Pathway Administrator

2 months ago


Oxford, United Kingdom Oxford University Hospitals Full time

Job overview

We are seeking to appoint a Patient Pathway Administrator to join our growing admin team within the Clinical Genetics Department. This position will be the direct administrative support for our Prenatal team. Genomic Medicine is an exciting, forward thinking medical speciality. The administrative team, and Pathway Administrators in particular, are integral to the future development of the service.

As we embark on a major Digitalisation project, we are looking for hard working, enthusiastic individuals who want to be a part of our developing service.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

Main duties of the job

To directly support the Clinical Genetics Prenatal team; an urgent pathway that requires a sensitive approach to patient care, as well as a timely, efficient, and organised administrative workflow.

To attend to patients, colleagues and referrers to the service, both in person and on the telephone, promptly and courteously at all times and be a worthy front-line representative of the high quality service.

To provide an efficient and effective administration function within Clinical Genetics service. Be first point of contact for the consultants, genetic counsellors and wider medical teams. Coordinate the workflows through the admin team to ensure consistency across the service.

To work within an administrative team dedicated to quality and effective patient care and maintaining Trust policy on patient confidentiality.

To work according to the administrative processes in place to support the delivery of Trust and national targets, especially with regards to the -week pathway.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust  is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this  Delivering Compassionate Excellence  and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .