Engagement Consultant

3 months ago

Ayr, United Kingdom The Fedcap Group Full time

We are currently recruiting for an **Engagement Consultant **to join our existing team.

**Salary: £26,150**

**Location: Ayr & Dumfries**

**Contract: 3-6 months fixed-term with the possibility of extension**

**The Role**

The **Engagement Consultant **is responsible for securing suitable individuals onto the provision by establishing and maintaining meaningful relationships with Job Centres, local referral agencies and the community, with the overall objective of supporting individuals find meaningful and sustainable employment.

**You will**
- Deliver performance against agreed service levels and performance indicators such as quality and number of successful referrals.
- Address participants potential barriers to employment, providing advice and guidance where appropriate to develop customer's capability in the referral process ensuring they have the necessary, challenge constructively, supporting the participants skills and confidence.
- Identify, structure and recommend vacancy and training solutions, working in close consultation with your team of Employer Solutions Consultants and Tutors to meet the specific needs of participants and employer’s needs.
- Observe and adhere to our customer service standards so that all customers are provided with consistent standards of service and quality aligned to company policies, procedures and contractual, requirements.
- Create and manage innovative content for our social media platforms
- Maintain accurate and timely IT, systems and administration relating to the participant and programme requirements.
- Ensure compliance with our company policies (including Health & Safety, Safeguarding and Data Security) so customers and colleagues are always protected.

**Person Specification**

**About you **

Can you embrace our company values which are **Kindness, Respect, Integrity, and Innovation?**

**Experience, Knowledge and Qualifications**
- A great communicator who strives to always deliver enthusiasm & confidence.
- Digitally savvy with the ability to provide others the appropriate levels of support using technology whilst maintaining accuracy.
- Someone who has the ability and experience of supporting, coaching and developing in a face to face and remotely.
- Customer orientated and driven by results gained from quality of service, willing to put the participants at the heart of everything you do.
- Someone who loves a fast-paced working environment that has set result and targets.
- Able to adapt to difficult or challenging situations when required.
- Empathetic and understanding of barriers unemployed individuals currently face.
- Ability to establish and maintain relationships with a diverse range of stakeholder.

**Key Competencies**
- Adaptability
- Results focused
- Customer centric
- Rapport building
- Resilience
- Quality & compliance.

**What’s in it for you **

**A rewarding career that makes a genuine difference to people’s lives.**
- You won’t work on weekends or bank holidays
- A monthly benefits scheme worth £500 with access to over 900 retailers
- A cycle to work scheme that is open all year long
- Laptop and mobile phone for every employee
- Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
- The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
- A two-week Induction and training programme
- Company annual leave, including a buy/sell scheme
- Free life cover
- Pension with a 4% match from Fedcap

**Additional information**

**Equality, Diversity, and Inclusion**

**Disability confident employer**

**Veterans and service personnel**

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

  • Sales Consultant

    3 months ago

    Ayr, United Kingdom Bensons for Beds Full time

    **Sales Assistant - Ayr Store - Base salary of £21,673 with the potential to earn up to £30,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on!**: **The Role - Sales Assistant**: - (In other...

  • Recruitment and Retention Consultant

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Turning Point Scotland Full time

    Working Hours: Full Time (37 hours per week)Compensation: £35,496 - £40,421Location: Ayrshire – covering Dumfries and Galloway and InverclydeEmployment Type: PermanentAre You the Right Fit?Turning Point Scotlandis seeking to fill the position ofRecruitment and Engagement Partner - Southto enhance our innovative strategies in Recruitment, Engagement, and...

  • Sales Assistant

    3 months ago

    Ayr, United Kingdom Bensons for Beds Full time

    **Sales Assistant - Ayr Store - Base salary of £21,673 with the potential to earn up to £30k with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on!**: **The Role - Sales Consultant**: - (In other...

  • Travel Agent

    3 months ago

    Ayr, United Kingdom Ltek Recruitment Full time

    **LTEK Recruitment** is delighted to partner with the UK's largest & best independent travel agency. **You must have at least 1 year experience as a Travel Consultant ** We are looking for experienced Travel Consultants to join our successful teams in our branches. **Several Locations available across Scotland** You will have excellent product knowledge,...

  • Sales Assistant

    3 months ago

    Ayr, United Kingdom Bensons for Beds Full time

    **Sales Assistant - Ayr Store - Base salary of £14,227 with the potential to earn up to £25,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on!**: **The Role - Sales Assistant**: - (In other...

  • Agricultural Support Specialist

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Scotland's Rural College (SRUC) Full time

    Job OverviewAbout Us:Scotland's Rural College (SRUC) stands at the forefront of agricultural consultancy, dedicated to fostering sustainable development within the agricultural sector and land-based enterprises. Our mission is to assist food supply chains in addressing critical issues such as climate change, biodiversity, and food security.With a robust team...

  • Sustainable Energy Production Leader

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom The Green Recruitment Company Full time

    Job OverviewThe Green Recruitment Company is excited to collaborate with a prominent Cleantech consultancy focused on promoting the global energy transition. Our client is well-regarded for their ability to integrate technical expertise with the resources of their clients and partners, tackling some of the most critical environmental challenges.As the energy...

  • Renewable Energy Plant Supervisor

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom The Green Recruitment Company Full time

    Position OverviewThe Green Recruitment Company is excited to collaborate with a prominent Cleantech consultancy that is at the forefront of promoting the global energy transition. Our client is renowned for their ability to merge technical expertise with the strengths of their clients and partners, tackling some of the most urgent challenges facing our...

  • Bioenergy Facility Operations Manager

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom The Green Recruitment Company Full time

    Job OverviewThe Green Recruitment Company is excited to collaborate with a prominent Cleantech consultancy focused on promoting the global energy transition. Our client is esteemed for their ability to merge technical expertise with the strengths of their clients and partners, tackling some of the most urgent environmental challenges.As the energy sector...

  • Specialty Doctor General Adult Psychiatrist

    11 hours ago

    Ayr, South Ayrshire, United Kingdom NHS Ayrshire & Arran Full time

    Job Summary:NHS Ayrshire & Arran is seeking a highly skilled and dedicated Specialty Doctor General Adult Psychiatrist to join our Community Mental Health Team based at the Ailsa Hospital, Ayr.Key Responsibilities:Provide high-quality clinical care to patients with mental health issues, working closely with the General Adult Consultants and other healthcare...

  • Specialty Doctor General Adult Psychiatrist

    9 hours ago

    Ayr, South Ayrshire, United Kingdom NHS Ayrshire & Arran Full time

    Job Summary:NHS Ayrshire & Arran is seeking a highly skilled and dedicated Specialty Doctor General Adult Psychiatrist to join our Community Mental Health Team based at the Ailsa Hospital, Ayr.Key Responsibilities:Provide high-quality clinical care to patients with mental health issues, working closely with the General Adult Consultants and other healthcare...

  • Agricultural Operations Specialist

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Scotland's Rural College (SRUC) Full time

    Job OverviewAbout Us:Scotland's Rural College (SRUC) stands at the forefront of agricultural consultancy, dedicated to fostering sustainable practices within the agricultural sector. Our mission is to enhance the viability and success of farming and land-based enterprises, addressing critical issues such as climate change, biodiversity, and food...

  • Agricultural Operations Specialist

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Scotland's Rural College (SRUC) Full time

    Job OverviewAbout Our Organization:Scotland's Rural College (SRUC) stands at the forefront of agricultural consultancy, dedicated to fostering sustainable practices within the agricultural sector. Our mission is to empower land-based enterprises by addressing critical issues such as climate change, biodiversity, and food security.Position Summary:An...

  • Agricultural Operations Specialist

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Scotland's Rural College (SRUC) Full time

    Job OverviewAbout Our Organization:Scotland's Rural College (SRUC) stands at the forefront of agricultural consultancy, dedicated to fostering sustainable development within the agricultural sector and land-based enterprises. Our expertise spans the entire food supply chain, addressing critical issues such as climate change, biodiversity, and food...

  • Automotive Sales Advisor

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Arnold Clark Full time

    Position OverviewBase salary of £25,500 without a company vehicle or £23,500 with a company vehiclePotential earnings of £35,000-£40,000 with unlimited commission opportunitiesFlexible five-day work schedule33 days of paid annual leaveComprehensive training provided to excel in your positionAccess to private health insuranceLife insurance...

  • Automotive Sales Advisor

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Arnold Clark Full time

    Position OverviewBase salary of £25,500 without a company vehicle or £23,500 with a company vehiclePotential earnings of £35,000-£40,000 with no cap on commissionsFlexible five-day work schedule33 days of paid annual leaveComprehensive training provided to excel in your positionAccess to private health insuranceLife insurance coverageAttractive discounts...

  • Part 145 Training Manager

    1 week ago

    Ayr, United Kingdom Forward Assist Recruitment Full time

    Learning and Development Manager - Aviation SectorThe Part 145 Training Manager is responsible for the strategic development, implementation, and management of training programmes for all maintenance personnel in compliance with EASA / CAA Part 145 and other regulatory requirements.Job AccountabilitiesManaging Staff * Manage and support all training...

  • Agricultural Support Specialist

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Scotland's Rural College (SRUC) Full time

    Position OverviewAbout Us:Scotland's Rural College (SRUC) stands as a premier agricultural consultancy in Scotland, dedicated to fostering sustainable development and prosperity within the agricultural and land-based sectors. Our expertise spans the food supply chain, addressing critical issues such as climate change, biodiversity, and food security.Role...

  • Aviation Training Manager

    6 days ago

    Ayr, United Kingdom Forward Assist Recruitment Full time

    Aviation SectorThe Part 145 Training Manager is responsible for the strategic development, implementation, and management of training programmes for all maintenance personnel in compliance with EASA / CAA Part 145 and other regulatory requirements.Job AccountabilitiesManaging Staff * Manage and support all training staff.Training Needs Analysis * Act in a...

  • Agricultural Support Specialist

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Scotland's Rural College (SRUC) Full time

    Position OverviewAbout Our Organization:Scotland's Rural College (SRUC) stands at the forefront of agricultural consultancy in Scotland, dedicated to fostering sustainable practices and enhancing the viability of agriculture and land-based enterprises. Our extensive network spans food supply chains, addressing the pressing issues of climate change,...