Teaching Resource and Planning Administrator

6 months ago


Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**-These include, but are not limited to academic workforce planning, timetabling activities, course and programme approval processes and student visa monitoring. You will work closely with the Teaching Resource & Planning Coordinator to support data gathering and cleansing activities, to enable the School Leadership in information-driven decision making. You will support a variety of stakeholders in the implementation of operational activities designed to deliver teaching across the School. A key deliverable of the wider team is to manage and coordinate the planning of teaching delivery through the School's workforce planning cycle, incorporating workload management and teaching planning. In pursuit of service excellence, you will provide administrative support to several School projects, and to College and University projects where appropriate. The role reports directly to the Teaching Resource & Planning Manager.

**Main Duties and Responsibilities**-2.Data entry and data cleansing to support annual academic workload planning.
-5.Provide planning and clerking support to the School's Learning & Teaching Committee, including minuting, capture and follow-up of action points and other activities as required by the Committee Chair and Vice Chair.
6.Responsible for the delivery of an efficient and effective administrative service to support any of the School's learning and teaching resource planning activities, including liaison with key partners both internal and external to the School.
7.Contribute to the administration of the programme and course approval process, including the managing and coordination of relevant documentation, data entry to core systems and provision of timely updates to senior colleagues.
8.Deliver an excellent customer experience, using knowledge and judgement to provide first-contact resolution for general inquiries from a variety of stakeholders, relating to academic workload planning, course and programme approval, student visa monitoring and further activities within the remit of the team.
9.Contribute to a culture of continuous improvement through identifying and supporting the implementation of process improvements to enhance the student and staff experience.
10.Plan and prioritise own workload, anticipating pressure points in the academic year, to ensure that deadlines are met, and an efficient service is provided to staff and students.
11.Provide administrative support to academic staff in support of School activities, developing good relationships with key internal and external stakeholders.
12.Ensure full compliance with University-wide policies and procedures, including in relation to the management of confidential information and personal data.
13.As part of the Professional Services team flexibly support the range of Learning and Teaching activities of the School by undertaking any other relevant duties appropriate to the post/grade, as directed by the TRP Manager.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**:

A1. Scottish Credit and Qualification Framework Level 7 (HNC, VQ3, Highers, City & Guilds or equivalent), or ability to demonstrate the competencies required to undertake the duties associated with the level of post, having acquired the necessary knowledge and skills in a similar role.
A2. Excellent IT literacy, including Microsoft Office, particularly Excel.

**Desirable**:

B1. Knowledge of process improvement and/or project management practices (Six Sigma/Lean/PRINCE2/APMP etc.).
B2. Knowledge and understanding of the University structures, policy, practices and procedures.
B3. Knowledge of the University systems, e.g. PIP, CMIS, MyCampus, Moodle, T4 software training.

**Skills**

**Essential**:
C2. Excellent organisational and planning skills, with proven ability to use own initiative, exercise independent judgement, work under pressure, prioritise own workload and meet tight deadlines.
C3. Excellent communication and presentation skills, both verbal and written.
C4.Analytical abilities to quality check large data sets and to carry out data entry and cleansing tasks.
C5. Excellent customer service and stakeholder support skills.
C6. Excellent ability to support others to deliver a high-performance service culture in a participative manner.
C7. Ability to handle confidential information and sensitive matters with absolute discretion and tact
C8. Highly proficient user of standard Microsoft Office package.
C9. Ability to work in way which is compatible and consistent with University values and the Glasgow University Professional Behavioural Framework.

**Desirable**
D1. Use of specialist Microsoft (or comparable) software such as Access, Visio, Project.
D2. Ability to clerk meetings, including preparation of papers, meeting organisation, note taking and communication of actions.

**Experience**

**Essential**:

E1. Significant experience of delivering a customer-focused service to a very high sta


  • Teaching Resource

    6 months ago


    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** To provide high quality and proactive professional services support in relation to the operational activities involved in recruiting atypical and affiliate staff members, working with Heads of Subject to support teaching resource, planning, and workload and ensuring that relevant policies and processes operate effectively and...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The role will be responsible for supporting the delivery of high quality and proactive administrative support to the Resource Planning Team on a range of operational activities including the School workload model, workforce planning and timetabling activities. The post holder will assist with the creation, cleansing and maintenance of...


  • Glasgow, United Kingdom Scottish Fire and Rescue Service Full time

    Leading on all aspects of project and programme planning, including the development, updating and monitoring of plans and schedules. The post holder will work closely with stakeholders to ensure that all aspects of projects, programmes and the overall portfolio is defined and planned for delivery. The role provides clarity on key milestones to define what,...


  • Glasgow, United Kingdom Simple Financial Planning Ltd Full time

    **Paraplanner Administrator** **Glasgow** **Up to £20,000 plus benefits** We are seeking an individual to join an excellent Financial Planning firm and work with their small and friendly team in Glasgow. This role is a perfect opportunity to join a small firm and make a big impact. This role will teach you everything you need to know from the ground up...

  • Planning Administrator

    6 months ago


    Glasgow, United Kingdom Anderson Knight Full time

    Anderson Knight is recruiting a Planning Administrator for a well-established, FM business based in Glasgow. The role of a Planning Administrator to ensure the effective and efficient day-to-day planning and scheduling of engineers' routes and workloads across various reactive and planned service contracts. **Key Responsibilities**: - Plan and schedule...

  • Bid Administrator

    6 months ago


    Glasgow, United Kingdom Nexus Resource Solutions LTD Full time

    Nexus Resource Solutions are working in partnership with a market leading marine engineering company who are going through an exciting period of growth. Due to expansion of the projects team, we have an exciting opportunity for a Bid Administrator to join our clients highly motivated and driven team. As Bid Administrator you will be responsible for...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The Teaching Support Administrator will work as part of the School of Physics & Astronomy’s Teaching Support Team (TST). They will be responsible for providing comprehensive, high level administrative support, information and advice to students, academic and support colleagues across the School and university. **Main Duties and...


  • Glasgow, United Kingdom First Bus Full time

    **First Glasgow are looking for a confident and organised people person, to join our Recruitment and Training team, as Resourcing Administrator!** You'll play a critical role in supporting the wider team, managers, and employees with any HR administration related queries and processes, so we need a true team player to join our busy team. **Welcome to First...


  • Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

    About the Role">We are seeking a highly skilled Resource Planning Specialist to join our team in NHS National Services Scotland. As a key member of our Operations team, you will be responsible for accurately forecasting call demand and delivering resource requirements to support the delivery of health advice and information by telephone and online services...


  • Glasgow, United Kingdom Emprego UK Full time

    ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. **ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.** We're currently looking for a **Resource Planning Manager** for a full time, 12 month fixed-term contract. This position sits within the Planning & Service Improvement...


  • Glasgow, United Kingdom Dean Personnel Full time

    **Working Hours**: Monday to Friday, either 8:00 AM to 4:30 PM or 9:00 AM to 5:30 PM Location: Coatbridge office **Key Responsibilities**: - Support the teams in inputting and maintaining the Signal rostering system, collaborating with resource teams to ensure system updates, and managing processes such as starters, leavers, and roster changes. - Assist...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** Act as first point of contact on the School of Engineering’s Teaching Office reception desk providing comprehensive administrative support to the school’s academic and administrative staff as well as to undergraduate and postgraduate Engineering students. Be responsible for maintaining key systems within the School of Engineering Teaching...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** Act as first point of contact on the School of Engineering’s Teaching Office reception desk providing comprehensive administrative support to the school’s academic and administrative staff as well as to undergraduate and postgraduate Engineering students. Be responsible for maintaining key systems within the School of Engineering Teaching...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** Act as first point of contact on the School of Engineering’s Teaching Office reception desk providing comprehensive administrative support to the school’s academic and administrative staff as well as to undergraduate and postgraduate Engineering students. Be responsible for maintaining key systems within the School of Engineering Teaching...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** To provide effective and efficient administration support for Learning and Teaching processes to maintain the effective running of the College of Arts and its constituent Schools. The role holder will be deployed across the College of Arts to meet current operational need with initial deployment expected to be in the School of Humanities. The...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** To provide comprehensive administrative support to School academic and administrative staff as well as to undergraduate and postgraduate taught Engineering students. Responsible for maintaining key systems within the School of Engineering Teaching Office related to teaching and quality assurance. **Main Duties and Responsibilities** 1....

  • Planning Administrator

    4 months ago


    Glasgow, United Kingdom Thales Full time

    Location: Glasgow, United KingdomThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all...


  • Glasgow, United Kingdom Glasgow Caledonian University Full time

    AdvertGlasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led guide, and entered the top highly coveted 50 UK universities in the Times and Sunday Times Good University Guide for the first time.We are the top performing modern University in Scotland in university with campuses in the heart of Glasgow and...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** Working as part of a team to provide comprehensive administrative support to Course Convenors, Heads of Subject and Head of Professional Services to ensure the efficient functioning of the Schools taught courses, both UG and PGT. Reporting to the School Senior Teaching Administrator, to provide the effective and efficient operation of both...


  • Glasgow, Glasgow City, United Kingdom NHS 24 Full time

    NHS 24: An Opportunity for a Resource Planning ExpertAt NHS 24, we are seeking an exceptional Resource Planning Specialist to join our team. This is an exciting opportunity for a highly motivated and experienced professional to contribute to the success of our organisation.About the Role:The successful candidate will provide recommendations and offer subject...