Events Operations Executive

2 weeks ago


London, United Kingdom the Difference Full time

My client, a global leading membership organisation based in London are currently recruiting for an Events Operations Executive to join their team and ensure Events are managed to a high standard and on budget.
- Manage relationships with venue and other Event suppliers to ensure that all event requirements andlogistics are in place.
- Communicate with authors, speakers regarding presentations and audio-visual requirements where necessary to ensure the smooth running of events.
- Create running order for speakers, chairperson, and staff to ensure they are briefed on timings and structure of event.
- Running speaker rehearsals whether online or in person to ensure speakers are fully briefed and comfortable with all equipment at the venue/on the platform.
- Attend events and manage the staff team on the day as required.
- Maintain the core events calendar for the coming year, ensuring venue bookings are in place and confirmed where appropriate.
- Answering delegate queries promptly to ensure a high standard of customer service.
- Ensure online registration is set up correctly to maintain a user-friendly system for delegates.
- Create feedback form to obtain useful feedback to assist in improving standard of events produced.
- Train, mentor, and coach members of the team to ensure that operations procedures and event delivery are of a sufficient professional standard across all events.
- Finalise the budget and ensure any revenue and costs are recorded.
- Deputise for Events Operations Manager as and when required.



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