Sales Co-ordinator
2 weeks ago
**ESTATE AGENT - SALES CO-ORDINATOR - Stoke-on-Trent**
Priding ourselves on traditional values coupled with a modern approach, we are an Independently owned, dynamic, structured Estate Agency, who work as a close team to provide a first-class bespoke service to our clients.
We are seeking a Sales Co-Ordinator to work in our fast paced Independent Estate Agents office. You must be a keen, motivated, professional & personable individual with a strong drive to succeed to join our team.
This role requires an individual with the ability to communicate and deal with others at all levels in a polite, professional, friendly and helpful manner, both face to face and on the telephone.
**In brief this role will involve:
- **
- Greeting potential clients
- Arranging appointments
- Production of sales particulars & Uploading to portals
- Conducting viewings
- Obtaining & providing feedback to vendors following viewings
- Receiving offers & negotiating between vendors & purchasers
- Anti-Money Laundering checks
- Communicating & co-ordinating with vendors, purchasers, solicitors, mortgage advisors, other estate agents & the Platinum team to manage transactions and provide consistent updates for the portfolio, whilst maintaining and updating detailed notes throughout the course of the transactions
- Generating & issuing memorandums of sale
- Arranging access for valuations and surveys
- Dealing with surveys and renegotiations
- Registering potential purchasers & matching their requirements
- Social Media
- Updating and maintaining our customer database
- Managing clients' expectations throughout the process, going the extra mile to deliver an unrivalled service in a timely manner
**ESSENTIAL SKILLS**
- A resilient and positive attitude and be willing to help out in other areas of the business as required.
- Excellent customer relations and communication skills are required together with someone who can work as part of a team, supervised and unsupervised
- Ability to quickly build rapport and relationships with clients & the team
- Ability to take instructions from their Manager
- Experience in or willing to learn and use to its maximum ability the companies CRM system
- You will be able to navigate your way around Social Media
- An eye for detail, multi-tasking, problem solving and being able to think outside the box
- Full driving licence and car essential.
**Working hours**:
Week 1
Monday - Friday 9:00am to 5:00pm with 1 hour lunch break.
Week 2
Monday, Tuesday, Thursday & Friday 9:00am to 5:00pm with 1 hour lunch break
Wednesday 9:00am to 14:00pm
Saturday 9:00am to 12:00pm
If you have the attributes required for this role, then please forward your CV, which will be treated in the strictest of confidence.
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
- Weekend availability
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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