Tenancy Sustainment Officer

3 months ago


Telford, United Kingdom Telford and Wrekin Council Full time

Job Introduction
This is an exciting opportunity for someone that is passionate about making a difference to the lives of people that are homeless or at risk of becoming homeless. Tenancy Sustainment Officers work face to face with their customers as well as in an office environment with customers and spend time working from home.

A Tenancy Sustainment Officer provides support to clients to ensure they maintain their tenancy and prevent them from becoming homeless. Working with both the tenant and landlord to ensure the tenancy is sustained through supporting the tenant in managing and maintaining their tenancy through advice on budgeting, tenancies, advice and linking with other support services, lifestyle skills. Providing reassurance to landlords that we will support tenants in meeting their tenancy agreement and encourage more landlords to house clients who are either rough sleeping or likely to become homeless.

Please click on the links below to view the job description and person specification.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

A CV template is available if you do not already have a CV.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.


  • Sustainability Officer

    3 months ago


    Telford, United Kingdom Lyreco Full time

    Sustainability Officer Telford Head Office Based Hours of Work - Monday to Friday (9am - 5.30pm) **About the Role**: At Lyreco, we are seeking a driven and passionate Sustainability Officer to spearhead support initiatives aimed at maximising our contribution to society. This pivotal role will involve collaborating with external organisations and securing...

  • Housing Officer

    3 months ago


    Telford, United Kingdom Cromwood Housing Full time

    At Cromwood Housing we provide vital housing services to save the lives of people who are homeless, sleeping rough, seeking asylum and fleeing domestic abuse. Our purpose is to remain one of the leading providers of social housing to the local authorities in London, Greater Manchester and Telford. Cromwood is seeking a **Housing Officer **to be the main...

  • Neighbourhood Coach

    3 months ago


    Telford, United Kingdom Bromford Full time

    If you are passionate about helping people and have the skills to guide customers to better manage their homes - we want you at Bromford. As a neighbourhood coach, you’ll work independently to manage a patch of around two hundred homes, making sure the properties are well maintained, customers are aware of their responsibilities as well as offering...

  • Neighbourhood Coach

    3 months ago


    Telford, United Kingdom Bromford Full time

    If you are passionate about helping people and have the skills to guide customers to better manage their homes - we want you at Bromford. As a neighbourhood coach, you’ll work independently to manage a patch of around two hundred homes, making sure the properties are well maintained, customers are aware of their responsibilities as well as offering...

  • Lettings Administrator

    3 months ago


    Telford, United Kingdom Nick Tart Lettings Full time

    **Responsibilities to Include**: - Daily Banking, Allocation of Rent, and Payments to Landlords, - Administrating and Processing Contractor Invoices and Payments, - Rent Chasing, - Answering Telephone Calls / Greeting Clients In Office, - Register Searching Applicants, - Arrange, Confirm and Follow Up Viewings, - Complete Tenancy Administration Process, -...


  • Telford, United Kingdom Bodum UK ltd Full time

    Bodum’s mission is simple. We bring high-quality coffee and tea solutions as well as a wide variety of household appliances and accessories to everyone, in line with our values. We innovate to create great designs at affordable prices based on our guiding principle that form follows functionality while keeping an eye on sustainability, environmental...


  • Telford, United Kingdom Babcock International Full time

    **Project Controls Officer**: - Location: Telford, GB, TF2 8JT- Onsite or Hybrid: Hybrid**Job Title: Project Controller Officer** **Location: Donnington - with working from home options available** **Compensation: £35,587** **Role Type: Full time / Permanent** **Role ID: SF52190** At Babcock we’re working to create a safe and secure world, together, and...


  • Telford, United Kingdom Bodum UK ltd Full time

    Bodum’s mission is simple. We bring high-quality coffee and tea solutions as well as a wide variety of household appliances and accessories to everyone, in line with our values. We innovate to create great designs at affordable prices based on our guiding principle that form follows functionality while keeping an eye on sustainability, environmental...


  • Telford, United Kingdom Babcock International Full time

    **Contract Administration Officer**: - Location: Telford, GB, TF2 8JT- Onsite or Hybrid: Hybrid**Job Title: Contracts Administration Officer** **Location: Donnington, Derby - Hybrid with working from home options** **Compensation: £30,695 + Benefits** **Role Type: Full time / Permanent** **Role ID: SF54411** At Babcock we’re working to create a safe and...

  • Housing Support Worker

    3 months ago


    Telford, United Kingdom Bromford Full time

    If you have a passion for support work and enabling customers to manage their homes and improve their lives - you belong at Bromford. Every single one of our customers is unique. And so are you. Almost every choice you make here has the power to change someone’s life for the better. This is a big opportunity for you to make a real difference. As a...


  • Telford, United Kingdom Bromford Full time

    If you have a passion for support work and enabling customers to manage their homes and improve their lives - you belong at Bromford. This bank role would be ideally suited to you if you have spare time in your week to cover shifts, sometimes at short notice. Your purpose is to provide ad-hoc housing-related support to vulnerable people who live on our...

  • Housing Support Worker

    3 months ago


    Telford, United Kingdom Bromford Full time

    If you have a passion for support work and enabling customers to manage their homes and improve their lives - you belong at Bromford. Every single one of our customers is unique. And so are you. Almost every choice you make here has the power to change someone’s life for the better. This is a big opportunity for you to make a real difference. As a...

  • Property Management

    3 months ago


    Telford, United Kingdom Nock Deighton Estate Agents Full time

    We pride ourselves on delivering exceptional service, and our employees are key in doing this. We invest in each and every one of our staff, providing them with the skills they need to develop their career. We invest in our people through training and achieving qualifications that enable them to develop both as an individual and within their careers. What...


  • Telford, United Kingdom Orsa Housing Full time

    Orsa Housing provides a holistic package of accommodation and 1-1 support to empower people to make positive changes. We offer advice and guidance as well as practical support to provide solutions to some of the barriers that prevent an independent and healthy lifestyle. We are one of the only housing providers to offer accommodation for people aged 16...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Position: Environmental, Health & Safety SpecialistLocation: TelfordType: PermanentSalary: Up to £38,000 (based on experience)Working Hours: Monday – Friday (Days/On-site)This is a remarkable opportunity to join a well-established and leading organization in the Telford region.We are seeking an experienced Environmental, Health & Safety Specialist with a...


  • Telford, United Kingdom Smart Recruit Online Full time

    **Would you like to help us make the world a safer place, people protecting people?** Hi, we’re Securitas, we guard and protect things, right now somewhere around the world someone’s most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoring CCTV for savers...


  • Telford, United Kingdom Midcounties Co-operative Full time

    **About the role**: As a valued member of our Post Office team, you will receive full counter training, plus ongoing training, and support. Operational hours: Monday - Friday - 09:00am - 17:30pm Saturday - 09:00am - 13:00pm - *Subject to Location* **As a Post Office Counter Clerk, you’ll be responsible for**: - Providing excellent customer service. -...


  • Telford, United Kingdom Shropshire Youth Support Trust Full time

    **Shropshire Youth Support Trust (SYST)** **NCS Youth Engagement Officer - NCS Project - Job Description** **Job Title: Youth Engagement Officer** **Reports to: Chief Executive** **Salary/Grade: £23,000 p.a.** **Contract: Fixed 7 month contract with a possibility to extend for a further** **12 months** **Hours: Full Time** **Location: SYST HQ,...

  • Road Safety

    3 months ago


    Telford, United Kingdom Telford and Wrekin Council Full time

    Job Introduction We are looking for someone who enjoys working with children and wants to help inspire the generation to cycle. You need to be able to ride a bike and be able to work positively with children and adults. All successful applicants will be required to undertake training to qualify as a 1st4sport Level 2 Award in Instructing Cycle Training....


  • Telford, United Kingdom Vepa UK Ltd Full time

    Vepa UK Ltd. are part of the Fair Furniture Group, who are the most sustainable producer of commercial furniture in the UK and Europe, with over 600 employees in the group. Vepa are ambitious and committed to producing outstanding and innovative commercial furniture, serving the office, education, and hospitality sectors.A fantastic opportunity has arisen at...