Customer Service Advisor

6 months ago


Dunstable, United Kingdom Connells Group Full time

We're seeking **Customer Service Advisors** to join our busy and established team based in our vibrant contact centre in** Dunstable**.

This is an excellent opportunity for a motivated and driven individual to kick start their career with Connells Group with the potential to earn an **OTE of £25,000 - £28,000**.

You will serve as the primary point of contact for customers, assist with their inquiries, provide support, and ensure their overall satisfaction. You will utilise your communication skills, empathy, and problem-solving abilities to address customer needs promptly and effectively. This position requires a proactive approach to customer service, attention to detail, and the ability to thrive in a fast-paced environment.

**What you’ll do**:

- Act as ‘front-line’ communication for customers by booking appointments for our estate agency branches
- Interact with customers and branches over the phone, to address their inquiries, book appropriate appointments and recommend our services
- Demonstrate professionalism, empathy, and patience in all customer interactions, always ensuring a positive customer experience whilst adhering to company policies, procedures, and guidelines.

**Why you’ll love it here**:

- Generous incentives and team nights out
- Quarterly awards and paid trips for top achievers
- Employee discounts and wellness programme
- Industry leading training and development
- Clear career progression opportunities
- 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
- Free On-Site Parking
- Uncapped Commission
- A realistic OTE: £25,000 - £28,000

**Required skills, knowledge and experience**:

- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to work well in a team
- Customer-focused mindset with a genuine desire to assist others
- Able to work in a fast paced environment
- Self-motivated, confident, and approachable
- Willingness to learn and adapt to new processes and technologies
- Previous experience in customer service or related field (preferred but not required)

**Connells Group** is the largest and most successful estate agency and property services provider in the UK. With a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services, including new homes, mortgage services, surveying, conveyancing, and more

CC00397

Job Reference: CC00397



  • Dunstable, United Kingdom Whitbread PLC Full time

    **Customer Complaints Advisor - Dunstable** Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the highest standard. It's time to leverage your retail and...


  • Dunstable, United Kingdom Whitbread PLC Full time

    **Customer Complaints Advisor - Dunstable** Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the highest standard. It's time to leverage your retail and...


  • Dunstable, United Kingdom Whitbread Full time

    Customer complaints team, 37.5 hours, full time office based. Customer Complaints Advisor - Dunstable Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the...


  • Dunstable, United Kingdom Whitbread Full time

    Join our Guest Relations Team to make sure all of our guests are looked after throughout their journey with Premier Inn and Whitbread. **Customer Complaints Advisor - Dunstable** Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team,...


  • Dunstable, Central Bedfordshire, United Kingdom Central Bedfordshire Council Full time

    About the RoleCentral Bedfordshire Council is a forward-thinking organisation that aims to provide excellent customer services to its residents. The Customer Service Team plays a vital role in delivering this aim by providing a window to the Council's services.The ideal candidate will have excellent English language skills, considerable customer service...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Dunstable, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Dunstable, United Kingdom Whitbread Full time

    Contact centre based, Full time in the office, Permanent role **Customer Complaints Advisor - Dunstable** Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints...

  • Service Advisor

    6 months ago


    Dunstable, United Kingdom Hartwell Automotive Group Full time

    Hartwell Dunstable are seeking a Service Advisor to come and join the team! Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from...

  • Service Advisor

    6 months ago


    Dunstable, United Kingdom Hartwell PLC Full time

    Hartwell Dunstable are seeking a Service Advisor to come and join the team! Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from...

  • Service Advisor

    6 months ago


    Dunstable, United Kingdom Hartwell Automotive Group Full time

    Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11...


  • Dunstable, United Kingdom Arjo Full time

    **Position**: Customer Service Advisor **Location**: Houghton Regis **Job type**: Full Time, Permanent, Fully Flex **Shift Pattern**: 35 hours per week working on a rota basis, 1 hour lunch break You will be responsible for delivering world-class customer care that empowers movement for people with mobility challenges. This will include taking inbound...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    UK Customer Service Advisor sought by beBee Professionals to provide top-notch customer service and resolve queries efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues promptly and escalate when necessary.Process customer orders and manage account...


  • Dunstable, United Kingdom Arjo Full time

    **Position**: Customer Service Advisor **Location**: Houghton Regis, Bedfordshire **Job type**: Permanent, Full time **Shift Pattern**: See below **Salary**: £19500 + £60 per month flexi supplement,£1.82ph for any hours worked between 9pm and 7am + overtime **Would you like to work for an organisation who is empowering lives and enabling mobility? Do you...


  • Dunstable, Central Bedfordshire, United Kingdom Motorvogue Group Full time

    Service Advisor Role at Motorvogue GroupAs a Service Advisor, you will be responsible for maximising service profitability and providing excellent customer service. Your key responsibilities will include answering customer queries, proactively contacting customers to update them on work progress, and maintaining excellent standards of departmental...


  • Dunstable, United Kingdom Landers Full time

    **About us** Landers is a Land Rover specialist repair garage in Dunstable. We are professional, and our goal is to be the first choice locally for Land Rovers. We have been trading nearly ten years and are continually growing. We have a great team of staff who have been with us a long time, and have grown with the business. We have a very friendly working...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Dunstable, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Dunstable, United Kingdom Boots Full time

    Summary Job Reference: - 218698BR Dunstable, Broadwalk Fixed Term We are now recruiting Christmas Customer Advisors for our Dunstable, Broadwalk store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...


  • Dunstable, United Kingdom Boots Full time

    Summary Job Reference: - 217492BR Dunstable, Broadwalk Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Dunstable Broadwalk store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Dunstable, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Care Advisor

    6 months ago


    Dunstable, United Kingdom Arjo Full time

    **Customer Care Advisor** **Position**: Customer Care Advisor **Location**: Houghton Regis, Bedfordshire **Job type**: Permanent, Full time **Shift Pattern**: 35 hours per week, FF shifts with core hours being 07:00 - 15:00, 0800-16:00, 09:00- 17:00. 10:00-18:00 and 13:00- 21:00 and on occasion may need to support OOH shifts 16:00 - 00:00 or 00:00-...