Customer Service Advisor

5 months ago


Dunstable, United Kingdom Whitbread PLC Full time

**Customer Complaints Advisor - Dunstable**

Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the highest standard. It's time to leverage your retail and customer service experience to step up.

**PAY RATE**: Based on a 37.5 hour week Tier 1 - **£24,806** (starting salary)

Tier 2 - **£27,563** (on completion of addition telephone training)

**CONTRACT TYPE**: Permanent - we don’t do zero hours contracts

**SHIFTS**: Monday-Friday 9-5, get your weekends back

**LOCATION**: Chiswell Court Contact Centre, Houghton Hall Business Park, Porz Avenue, Houghton Regis, LU5 5FT.

**Why you will love it here**:

- **Skills enhancement**: Our professional 4 week training programme gets you set up for success before you start.
- **Work/life balance**: Get the structure you need for life outside of work with regular hours.
- **Career development**: Enjoy progression across our business with longer term career paths available to you in different functions.
- **Enjoy daily perks**: Free car parking on site, pension scheme, canteen with free tea and coffee and subsidised breakfast and lunch and, of course, our exclusive employee discount.

**What you will do**:
**What you will need**:

- Fully computer illiterate
- Professional telephone manner
- Working under pressure
- Multitask
- Self motivated
- Target driven
- Strong communication and interpersonal skills, with the ability to handle challenging conversations professionally.
- Complaint handling experience
- Resilience
- Excellent organisational skills and attention to detail

**Job Types**: Full-time, Permanent

Pay: From £24,806.00 per year

**Benefits**:

- Canteen
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



  • Dunstable, United Kingdom Whitbread PLC Full time

    **Customer Complaints Advisor - Dunstable** Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the highest standard. It's time to leverage your retail and...


  • Dunstable, United Kingdom Whitbread Full time

    Customer complaints team, 37.5 hours, full time office based. Customer Complaints Advisor - Dunstable Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the...


  • Dunstable, United Kingdom Whitbread Full time

    Join our Guest Relations Team to make sure all of our guests are looked after throughout their journey with Premier Inn and Whitbread. **Customer Complaints Advisor - Dunstable** Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team,...


  • Dunstable, United Kingdom Whitbread Full time

    Contact centre based, Full time in the office, Permanent role **Customer Complaints Advisor - Dunstable** Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Dunstable, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Dunstable, United Kingdom Connells Group Full time

    We're seeking **Customer Service Advisors** to join our busy and established team based in our vibrant contact centre in** Dunstable**. This is an excellent opportunity for a motivated and driven individual to kick start their career with Connells Group with the potential to earn an **OTE of £25,000 - £28,000**. You will serve as the primary point of...


  • Dunstable, United Kingdom Speedy Freight Oxford & Luton Full time

    We are a successful National organization providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. Speedy Freight provides dedicated, same day transport solutions to local businesses. We specialize in delivering time sensitive shipments from commercial...

  • Service Advisor

    5 months ago


    Dunstable, United Kingdom Hartwell PLC Full time

    Hartwell Dunstable are seeking a Service Advisor to come and join the team! Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from...

  • Service Advisor

    5 months ago


    Dunstable, United Kingdom Hartwell Automotive Group Full time

    Hartwell Dunstable are seeking a Service Advisor to come and join the team! Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from...

  • Service Advisor

    5 months ago


    Dunstable, United Kingdom Hartwell Automotive Group Full time

    Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11...

  • Service Advisor

    5 months ago


    Dunstable, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Commercial Vehicle Service Advisor - Bedfordshire Area** - Basic salary: Circa £25,000 Depending on experience. - Plus bonus, OTE circa £30,000+ - Flexible Working Hours (8 Hour day starting at 9am latest) - Monday - Friday only - Commercial dealership benefits / training / progression My client is looking for a Service Advisor to join their busy and...


  • Dunstable, United Kingdom Arjo Full time

    **Position**: Customer Service Advisor **Location**: Houghton Regis **Job type**: Full Time, Permanent, Fully Flex **Shift Pattern**: 35 hours per week working on a rota basis, 1 hour lunch break You will be responsible for delivering world-class customer care that empowers movement for people with mobility challenges. This will include taking inbound...


  • Dunstable, Central Bedfordshire, United Kingdom Volvo Group Full time

    About the RoleRenault Truck Commercials' prestigious dealership is seeking an experienced Service Advisor to provide exceptional customer service and promote the sale of workshop services and products.Key Responsibilities:Provide a high level of customer service, responding to face-to-face and telephone inquiries.Work closely with the workshop and service...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    UK Customer Service Advisor sought by beBee Professionals to provide top-notch customer service and resolve queries efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues promptly and escalate when necessary.Process customer orders and manage account...


  • Dunstable, United Kingdom Arjo Full time

    **Position**: Customer Service Advisor **Location**: Houghton Regis, Bedfordshire **Job type**: Permanent, Full time **Shift Pattern**: See below **Salary**: £19500 + £60 per month flexi supplement,£1.82ph for any hours worked between 9pm and 7am + overtime **Would you like to work for an organisation who is empowering lives and enabling mobility? Do you...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    Customer Service Role at Premier InnWe are seeking a skilled Reservation Advisor to join our team in Dunstable. As a key member of our Reservations team, you will be responsible for delivering exceptional customer service to our guests.About the RoleThis is a permanent opportunity with a competitive annual salary of £23,153, based on a standard 37-hour...


  • Dunstable, United Kingdom Landers Full time

    **About us** Landers is a Land Rover specialist repair garage in Dunstable. We are professional, and our goal is to be the first choice locally for Land Rovers. We have been trading nearly ten years and are continually growing. We have a great team of staff who have been with us a long time, and have grown with the business. We have a very friendly working...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Dunstable, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Dunstable, United Kingdom Boots Full time

    Summary Job Reference: - 217492BR Dunstable, Broadwalk Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Dunstable Broadwalk store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and...


  • Dunstable, United Kingdom Boots Full time

    Summary Job Reference: - 218698BR Dunstable, Broadwalk Fixed Term We are now recruiting Christmas Customer Advisors for our Dunstable, Broadwalk store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...