Service Advisor
6 months ago
Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group?
Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations, we currently represent the brand Ford.
**Key responsibilities of the Parts Advisor**:
- Deal with any customer enquiries over the phone and face to face
- Ordering, booking out parts, invoicing and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
- Ensuring prices are entered onto VHC within required time
- Contact customers offering special promotions that are available from time to time
- Pick parts and check for damage or shortages Pre-pick parts for those jobs pre-booked into Workshop
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**The ideal Parts Advisor**:
- Retail / administration / reception experience.
- Good telephone manner.
- Excellent customer service skills.
- Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
**Rewards & Benefits If you are looking to join a well-established company that offers excellent rewards including;**
- Workplace pension scheme
- Staff discounts
- Career and development opportunities
- Discount and savings portal
- Health and wellbeing programmes
- Free Parking
- On site Parking
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