Apprentice Human Resources Officer

6 months ago

BurtonOnTrent, United Kingdom Hilton Full time

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”.

We are proud to offer this role as a L3 HR support Apprenticeship in which you will be working to gain your L3 HR Administration Apprenticeship as well as gain a CIPD L3 certificate in people practice.

**What will I be doing?**

The Human Resources function is at the heart of our hotels and we have a brilliant opportunity for a talented individual to join the field HR team as a HR officer. This role is supporting Hilton at St George's Park, Hilton East Midlands Airport and Hilton Nottingham reporting to the Senior HR Manager and working closely with the wider HR team.

As a Human Resources Officer, you are responsible for supporting and advising the hotel leadership teams on proper policies and procedures to deliver an excellent team member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Oversight of the new starter process and ensuring we provide a brilliant welcome to all team members within their first 12 weeks of employment and beyond
- Working in partnership with the COE's on property delivering support on low -level ER cases such as effective management of the short-term absence, probationary periods and Long-term absence
- Being an on-property advocate for Team member well being and supporting the hotels efforts in continuing the improvement of the wellbeing agenda.
- Play an active role in the Team Member Brand Committee focusing on the employee voice
- Communication and promotion of relevant HR initiatives
- Involvement in local recruitment activities such as recruitment fairs and open days
- Assist and resolve team member and management queries
- Complete all aspects of the apprenticeship programme including virtual learning and webinars

**What are we looking for?**

A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in Human Resources, either as a HR officer or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work with multiple priorities
- Ability to work on their own or in teams
- Influencing skills
- Ability to maintain confidentiality at all times
- Whilst we promote flexible working, this role does require regular on-site presence at all three properties (Hilton at St Georges Park DE13, Hilton East Midlands Airport - DE74, Hilton Nottingham
- NG1 3PZ), therefore you must have a driving licence and access to a car.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of hospitality
- Good knowledge of employment law and employee relations
- IT proficiency
- Project management skills

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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