Administrator
3 months ago
Previous applicants need not apply
We are looking for a new team member to provid e administrative support to the Child and Adolescent Mental Health Service (CAMHS) Senior Leadership Team and CAMHS Early Intervention in Psychosis (EIP) team in Berkshire Healthcare NHS Foundation Trust.
This is a split post, providing admin support to both clinical and admin staff, organising and minuting meetings, diary/data management and the production of letters and reports using digital methods.
The post will include exchanging verbal and written information with patients, staff and carers, other Trusts and organisation relating to appointments, admissions and meetings, requiring tact and diplomacy at all times whilst working autonomously in the absence of line manager. Berkshire CAMHS (Children and Adolescent Mental Health Service) is a multi-disciplinary community-based service that serves a child population of approximately 300,000 across the County. The teams comprise of child psychiatrists, clinical psychologists, family therapists, nurse practitioners, psychotherapists, art/play therapists, social workers and p rimary m ental h ealth w orkers.
If you are looking to work in a supportive and friendly team, where the role is varied and no day is the same, then please apply
Providing secretarial/admin support to CAMHS SLT & CYP EIP Team.
Prepar ing agendas, collating & distributing papers for s ensitive/complex meetings, taking minutes & following up on actions, being aware o f deadlines. Assist with planning of events & logistics of the day.
D iary management, taking calls, collating & analysing data.
W ork with colleagues to develop common administration processes.
S chedul ing Dr’s appointments, preparing notes for clinic s & b ooking in patients. Typ ing correspondence & reports from various sources including EPRO, audiotape & digital files.
M aintain ing electronic patient record, booking appointments, u pdating information, activity recording, o utcoming appointments & p rocessing referrals / discharges.
Ensuring all enquiries are dealt with promptl y, producing file notes as necessary on RiO IT system.
Cover patient reception as needed, in accordance with other CAMHS administrators.
Using eRoster system to input annual leave, training requests & record ing sickness absenc e.
Ordering of stationery through P2P system.
Completion of recruitment forms (RVAT), assistin g with new starter process & t raining.
Ma intain ing various electronic systems c ontaining patient information.
M otivationally reflect on own areas of development & engage in regular support.
Any other duties which may be requested by line manager, service manager & teams.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
**Our values at Berkshire Healthcare**:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
**Benefits of working for us include**:
Flexible working options to support work-life balance.
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities and armed forces community to support equality
Generous maternity, paternity, adoption and special leave.
Free parking across Trust sites
**The “must haves” for this role**:
Previous experience of working in an office or customer care environment
Competent and experienced administrator with good IT skills and attention to detail and accuracy
Ability to prioritise own workload
Professional telephone manner, able to deal with sensitive or challenging phone calls
Ability to work effectively in a team
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare
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