Office Administrator

5 months ago


West Bromwich, United Kingdom Central window Systems Full time

To assist with various administrative tasks. To support and liaise with other departments, employees, suppliers, and customers to ensure clear and concise communication, and all tasks are completed in full and on time.

Reporting into the Operations Manager you will be required to undertake the following tasks in line with the needs of the business:

- Chasing Quotes
- Booking in stock
- Invoicing
- Producing reports when requested
- Liaise with despatch to ensure deliveries are planned.
- General Admin duties, stationary orders, filing paperwork etc
- Answer all customer related queries and respond within agreed turn around period.
- Develop relationships with existing and new customers to provide an excellent customer experience.
- Liaise with suppliers and place orders for specific items, if and when requested.
- Ensure communication is relevant and concise and always answering queries in a professional & consistent manner.
- Support and liaise with other departments, employees, suppliers, and customers to ensure clear and concise communication, and all tasks are completed in full and on time.
- Cover for other team members when they are not there.
- Maintain a clean and safe working environment by ensuring housekeeping and health and safety standards are maintained.
- Ensure all paperwork (both hard copies and electronic copies) are filed and stored in the correct place.
- Comply with responsibilities under both the Company’s and legislative Health & Safety requirements.
- To undertake any other reasonable duties and training, requested by management as and when required.

Please note that this is not an exhaustive list of responsibilities and qualifications. The Office Administrator may be required to perform additional tasks as needed to support the smooth functioning of the office.

**Experience**:

- Previous experience in an administrative or clerical role is preferred
- Strong data entry skills with a high level of accuracy and attention to detail
- Excellent phone etiquette and communication skills, both written and verbal
- Strong organizational skills with the ability to prioritize tasks effectively

Please note that this is not an exhaustive list of responsibilities and qualifications. The Office Administrator may be required to perform additional tasks as needed to support the smooth functioning of the office.

**Job Types**: Full-time, Permanent

**Benefits**:

- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: AOA/02/24


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