IT Service Desk Analyst

**Service Desk Analyst - £24,000-£28,000 - Burton-On-Trent (On Site)** Gleeson Recruitment are working alongside a well established, leading National company based in Burton-On-Trent who are looking to secure a confident Service Desk Analyst to join their fantastic team on a full time basis. The team have some great bonuses and benefits associated with the...

**Service Desk Technical Lead** **Stoke / Manchester** **Up to £38K** We are looking for someone to be responsible for the team leadership of Service Desk Analysts, ensuring key performance indicators are met while maintaining an excellent customer experience. Co-ordinating the Service Desk call and self-service portal queues within defined targets and...

Job DescriptionCrimson Limited is seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing first-line technical support to our clients, resolving hardware and software issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide timely and effective technical...

About the JobThe Customer Support Analyst will play a vital role in maintaining the highest level of customer satisfaction, working closely with the Service Desk team to ensure prompt and effective resolution of incidents and service requests.Key Performance IndicatorsTo maintain a high level of customer satisfaction through excellent communication and issue...

Service Desk Engineer Role Overview **Responsibilities -** Service Desk - Ensuring the Service Desk calls are always promptly answered and handled appropriately. - Triaging inbound issues and performing all troubleshooting to the point of resolution or escalation. - Maintaining configurations and client details. - Maintaining a good relationship with...

Reporting to the Head of Service Management, we are looking for a Service Desk Analyst to support our expanding customer base. This will be a hybrid role after a successful few weeks of induction at the Bristol Office. There will be a need to visit theoffice, with notice on a regular basis, and you should be willing to attend when required by your line...

Job Title:IT Service Desk ManagerOverview:Crimson Limited is seeking a highly skilled IT Service Desk Manager to lead the smooth running of day-to-day service operations. The ideal candidate will have hands-on experience in managing service lifecycle processes, including incident, change, problem, and service level management.Key Responsibilities:Support the...

We seek a Customer Service Technical Analyst to join our team in the UK Stoke office.This role involves supporting customers via service desk tickets, interacting with customers and other RELEX departments via online meetings, phone calls, and emails, and documenting known issues in our knowledge base.The ideal candidate will have at least 2 years of...

Service Desk Advisor Monday to Friday 8am - 5pm £23,500 rising to £24,000 after 6 months. Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor. The overall purpose of the role is to work as part of a team to provide high quality day to day support to enable the...

We are seeking a skilled Service Desk Technician to join our IT team at bet365. As a Service Desk Engineer, you will be responsible for providing technical support to our employees, resolving IT-related issues and providing exceptional customer service.The ideal candidate will have strong interpersonal and communication skills, as well as commercial...

Who we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites.We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles.You will be knowledgeable and have a genuine interest in all things PC and software related.If...

About the RoleWe are looking for a highly motivated and organized IT Service Desk Professional to join our team as a Service Desk Engineer. The successful candidate will be responsible for providing technical support and resolving issues for our employees worldwide.The ideal candidate will have strong communication skills, both written and verbal, and the...

**Service Desk Support Analyst - 12 Month Fixed Term Contract (12 Month FTC)** **Burton on Trent** **Role purpose**: We have an exciting opportunity for an experienced Service Desk Analyst to join our fast-paced Support Services team in Greene King. Predominantly based at one of our corporate offices, working within a team of 11, reporting into the 1st...

Job SummaryWe are looking for a talented Technical Service Desk Engineer to provide first-line support to our employees. As a Technical Service Desk Engineer, you will take end-to-end ownership of incidents, escalate them where necessary, and drive resolution.The day-to-day work is interesting, challenging, and fast-paced amidst a hardworking and...

About the JobWe're seeking an experienced IT Service Desk Professional to join our bet365 team. As a key member of our IT team, you'll play a critical role in supporting our IT operations across various sites.Our technical IT team aims to provide our employees with the technology resources they need to excel in their roles. You'll be knowledgeable and...

Key ResponsibilitiesTo deliver a first-line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet, and email.To actively promote and market our IM&T services, assisting with quality assurance and customer satisfaction surveys.You will work as part of a multi-disciplinary team,...

Job Title: Technical Service Desk EngineerJoin our dynamic team at bet365 as a Technical Service Desk Engineer! As a key member of our technical operations, you will play a vital role in supporting our IT infrastructure and ensuring seamless service delivery.About the Role:As a Technical Service Desk Engineer, you will be responsible for receiving,...

**Responsibilities**: - Lead and manage a team of service desk technicians, ensuring timely and professional handling of all support tickets. - Develop and implement processes and procedures to improve the efficiency and quality of support provided by the service desk team. - Maintain technical expertise and knowledge of current technologies, providing...

Who we are looking for A Service Desk Engineer, who will act as the single point of contact for all users for incident resolutions and service requests. We are a technical Service Desk that provides support to our employees all over the world. From incident resolution to request fulfilment, you will be responsible for ensuring that employees have the...

As a Service Desk Engineer, you will act as the single point of contact for all users for incident resolutions and service requests.We are a technical Service Desk that provides support to our employees all over the world.From incident resolution to request fulfilment, you will be responsible for ensuring that employees have the necessary equipment and...