Administrator/receptionist

3 months ago


Birmingham, United Kingdom Wychall Lane Surgery Full time

Reception is the shop window of the surgery and plays a very important role in promoting an appropriate image to our patients and the general public. The receptionist must be professional, knowledgeable, relaxed and friendly at all times. The receptionist will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, and provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. The receptionist will always use the most up to date templates and information available and ensure that all records are kept accurately and in accordance with the practice policies and procedure note.

Receptionist will support the Reception Manager in compliance with QOF and CQC requirements.



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