Sales & Retention Specialists
6 months ago
**Sales & Retention Specialists**
**Location**: Omagh, Bankmore Business Park (hybrid after initial training)
(Positions also available for applicants who would prefer office only working)
**Salary**: starting at **£22,500**, OTE circa **£29,500** (uncapped)
**Shift**: 37 hours Monday to Friday - part-time positions also available.
**No weekend working**
**Equipment**: You will be provided with a laptop, headset, monitor, keyboard, and mouse
Our Client, an energy company servicing the entire island of Ireland, is looking for people with positive energy who want to transform their ambition into impact in our environment and communities.
Due to continued growth and the creation of a new team within their **Omagh office**, they have an exciting opportunity for skilled **Sales and Retention Specialists** to join their team. Reporting to the Sales and Retention Team Leader, you will work as part of a team specialising in the retention of customers. For this role they are seeking enthusiastic sales professionals who enjoy working within a target-driven, fast-paced team environment and who have **good, proven, sales & retention skills.**
Day to day, here’s what your new role would look like:
- Retaining customers via both inbound and outbound channels
- Moving customers between and into new premises
- Sales administration and support
- Up-selling and cross-selling of products and services, including new products available through ‘Energy Transition.’
- Develop and maintain positive working relationships both internally and externally
- Carry out all duties in line with company policies, procedures, and relevant industry guidelines
**Essential criteria**
- **Excellent numerical, spoken, and written communication skills with the ability to listen effectively**
- **Experience of sales and negotiation with customers**
- **Strong IT skills with experience of Microsoft Office**
- **A suitable place to work at home and good broadband connection**
**Desirable criteria**
- Experience of liaising directly with customers to promote the services of the company
- Experience of using contact centre telephony systems
- GCSE Education (grade A-C to include Math and English) or equivalent
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £22,500.00-£29,500.00 per year
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
Work Location: In person
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