Call Centre Agent

6 months ago


Bristol, United Kingdom J11247 Full time

Our client based in Bristol is looking to recruit full-time Call centre agents.They are the leading outsourced customer contact centre based in Bristol.

Working hours: Full-time and Part-time available including weekends
- Monday-Friday 9am-5pm
Weekend shifts
- 10am-4pm; 2pm-10pm; 5pm-9pm

Training - full time training provided

As the first point of contact for our clients, you will be representing them to their new and existing customers, so the importance of this role cannot be overstated.

Even if you haven’t worked in a customer contact centre before, we train you and provide you with the key skills you need to succeed.

Our customer service team work out of our vibrant Bristol office. Team working is so important to us and you will feel the buzz and warm welcome as you come through the doors.

In your role, you will remain customer-focused,build a good rapport and be professional at all times ensuring our clients’ customers receive the top-notch service they deserve.

**Skills Required**:

- An enthusiastic, flexible and positive attitude towards customer service
- Previous experience in customer service or reception work
- Good English skills - written and spoken
- Professional and personable people skills
- Outstanding ownership & problem-solving ability

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16 per week

**Salary**: £21,673.00-£23,108.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Every weekend
- Flexitime

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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