Outpatient Call Handler

To provide a high quality and comprehensive Telephone appointments/referrals/admin service for patients contacting North Bristol NHS Trust. Work as part of a team with focus on high quality experience for patients to administrate all aspects of outpatient appointments to the highest standards. Provide a comprehensive call handling service for North Bristol...

We are recruiting for a call handler in both the weekday professional line and the out of hours service and have various hours available for our integrated urgent care service - Severnside Urgent Care. Call Handlers - the core purpose of our Call Handlers are to take calls from Health Care Professionals and enter patient demographics onto our patient...

Join our Award-winning Mental Health Service as a Call Handler and Make a Real Difference! Our Mental Health Integrated Access Partnership is transforming the response to urgent healthcare needs for patients experiencing mental health crises. We provide immediate, compassionate care in the community, significantly reducing the need for hospital admissions....

Job summary Join our Award-winning Mental Health Service as a Call Handler and Make a Real Difference!Our Mental Health Integrated Access Partnership is transforming the response to urgent healthcare needs for patients experiencing mental health crises.We provide immediate, compassionate care in the community, significantly reducing the need for hospital...

Previous applicants need not apply To provide a comprehensive booking service for the Centralised Outpatient Services booking team incorporating; booking of all new patients, management of patients awaiting follow-up, administration associated with clinic management (such as rescheduling due to leave), management of bookings through the eReferrals platform...

Band 2 Imaging Call Hander/Admin Are you looking for an exciting career in the NHS, with great colleagues, paid annual leave, staff benefits? We are recruiting a full time Imaging Call Handler/Administrator to work Monday - Friday 9.00am - 5.00pm You will answer incoming calls from patients telephoning the Imaging department. You will need to be able to...

Location - Bristol Employment Type - Full Time - Fixed Term Salary - £20,500 + up to £200pm commission Hours Per Week - 37.5 Somerset Bridge Group are seeking an enthusiastic and confident Trainee Call Handler with a strong telephone manner to join our Lead Generation team on an 8-month fixed term contract. Within this role you will be focusing on...

**Job Description**: **Claims Handler required in Central Bristol** **Position: Claims Handler** **Location: Central Bristol** **Start Date: Immediate** **Duration: Minimum 2 months** **Working Hours: Monday to Friday, 9:00 AM - 5:00 PM** **Hourly Rate: £12 per hour** **About the Role**: As a Claims Handler, you will play a crucial role in assisting...

An exciting opportunity has arisen to join the Centralised Outpatients Team at North Bristol Trust as a Team leader. The post holder will be in charge of the day-to-day running of the call centre and will be responsible for delivering KPI’s within the Centralised Outpatient Department. Applicants must have Call Centre experience, excellent communication,...

Act as first point of contact for patients telephoning the Imaging Contact Centre. Confidently deal with queries coming into the department via telephone Adhere to appropriate booking rules when rescheduling and cancelling appointments Record the relevant information in CRIS and Lorenzo when appropriate Answer general queries regarding appointments and the...

As a Clinical Coordinator at University Hospitals Bristol NHS Foundation Trust, you'll play a vital role in delivering high-quality care to our patients.Your primary responsibility will be to coordinate outpatient services, ensuring seamless interactions between departments and staff members.You'll work closely with our administration team to manage patient...

About the RoleThis outpatient clinic coordinator position involves providing administrative support to our GI Surgery and Physiology department at the Bristol Royal Infirmary site. The successful candidate will have a strong background in clerical administration, with experience in handling patient information and coordinating clinics.Key TasksThis role...

**About The Role**: RAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of...

An exciting opportunity has arisen to join the Centralised Outpatients Team at North Bristol Trust as a Team leader. The post holder will oversee the day-to-day running of the Contact Centre and admin teams and will be responsible for delivering KPI’s within the Centralised Outpatient Department. You will have excellent communication skills and work...

RAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of business  You...

**Complaints Handler - Bristol** At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you’ll be representing our brand and ensuring that no matter how our customer feels when they call, they’ll put the phone down relieved or...

An exciting opportunity has arisen for an enthusiastic, self-motivated and organised person to join our Receptionist Team providing efficient administrative support on the Gynaecology Outpatients within the Women & Children’s Division. This job requires a highly motivated person who can work under pressure whilst dealing with sensitive issues. An excellent...

**The Company**: Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors. Their specialisms are real...

This is a key co-ordination role, providing administrative support to the fracture clinic/BHOOP Service (Bone Health Osteoporosis for Older People) working closely with the NMSK inhouse support team. The role will involve ensuring Fracture Clinic & BHOOP appointments are made and cancelled in line with the Trust policies, guidelines, and departmental...

The post holder will oversee the daily operations and management of our Outpatient Contact Centre team, ensuring staff levels are consistently aligned with service demands and that patients receive a high-quality and efficient service. Additionally, the post holder will be accountable for the delivery of KPIs associated with the Outpatient services, while...