Customer Support Agent

2 weeks ago


Bristol, Bristol, United Kingdom PIRATE Full time

Pirate Studios, a leading provider of rehearsal and recording facilities, is seeking a motivated customer support agent to join our team on a casual basis.

This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer service in a fast-paced environment.

As a customer support agent, you will be responsible for assisting customers via live chat, phone, and email, managing bookings and account queries, troubleshooting equipment issues, completing administrative tasks, and communicating equipment and estates issues to our Operational team.

To succeed in this role, you should have experience in customer service, preferably within a high-volume call centre environment. You should also possess strong understanding of exceptional customer service principles with a customer-first mentality.

We offer a competitive hourly wage of £11.44 per hour, flexible working hours, and the opportunity to work with a talented team of professionals.

In addition, Pirate Studios is committed to breaking down barriers for people of all backgrounds and promotes equal opportunities, inclusivity, and diversity.



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