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Passenger Reservation
4 months ago
Our client **Asiana Airline London Branch** is recruiting an **Passenger Reservation & ticketing Officer **to join their business in the UK.
** Location**:First Floor Rear, Alliance House, 12 Caxton Street ,London SW1H 0QS
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- **1. PURPOSE OF THE JOB**
- Occupational category_: _Passenger Reservation & ticketing Officer
- Personnel: 1
- Foreign language skills:
- English : Fluent English
- Korean : Language proficiency at the Native level(understanding of Korean Culture would be an advantage.)
**2. KEY ACCOUNTABILITY**
**Asiana Airline London Branch **is recruiting for an airline and/or travel industry experienced person, with job vacancies available at Asiana Airlines London Office.
**Main work**
- Ability to work as part of a team
- Computer literate with strong Microsoft Excel, PowerPoint and Word skills
- Good communication skills and telephone manner
- Airline and travel industry experience desirable
- Ability to multi-task with accuracy under pressure
- Fluency in oral and written English
- Speaking Korean & well-known Korean Culture would be an advantage.
- Handling ticketing and reservation for FIT, Group bookings
- Handle flight irregularity, flight management, Q check
- Handle SC to agents and passengers
- Follow up/ facilitate Reservation & Ticketing’s activities.
- Handling customers’ claims, requests; making proposals to improve Asiana Airlines’ services from customers’ feedback.
*Note: This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amend as the job/business needs require.
**3. SALARY & BENEFITS**
- Visa: Work Visa Holders of a _visa that allows them to work legally in the UK_ (A copy of ID and Visa will be requested before the interview)
- Annual Salary: Negotiable
- Recruitment: Full-time
- Working hours: 8 hours/ 5 days
- Schedule: Monday to Friday
- Holiday: 24days
**4. PROCESS**
- 1st: Document review (Written review of submitted documents such as resume, self-introduction letter, and certificate)
- 2nd: Interview (comprehensive evaluation of skills required for job performance through interview and foreign language evaluation)
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- **Visa : Work Visa /Holders of a Visa that allows them to work legally in the UK**
**A copy of ID and Visa will be requested before the interview**
- **Note**:_This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require._
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Application deadline: 31/01/2024
