Customer Service Representative
4 days ago
We are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service to our passengers, ensuring their journey with Eurostar is seamless and enjoyable.
Key Responsibilities- Provide a welcoming presence throughout St Pancras station, ensuring a positive first impression of Eurostar.
- Manage the international concourse, automatic and manual check-in, boarding gates, and information desks efficiently, ensuring customers feel looked after.
- Assist with passengers' ticketing enquiries and errors, resolving complaints at source whenever possible.
- Support passengers during delays and disruption, arranging taxis, hotels, and refreshments as needed.
- Ensure the safety of customers and staff by taking steps to alleviate congestion, improve customer flow, and direct passengers in emergency situations.
- Excellent face-to-face customer experience, demonstrating enthusiasm and positivity when serving passengers.
- Ability to work in a team environment, ensuring customers are well looked after at each point in our station.
- Capacity to work and remain calm under pressure, handling large volumes of customers at busy times.
- Good computer literacy and ability to learn our internal reservation and control systems.
- High level of professional grooming, with a uniform provided to represent the Eurostar brand.
- Advanced (C1) level of conversational English, with knowledge of French and Dutch desirable.
- Travel benefits for work and leisure.
- A great pension.
- Exclusive discounts and perks.
- Video interview.
- Assessment Centre.
Full training will be provided for the role, lasting 4 weeks. You must be available to attend all scheduled training sessions.
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Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Southwark Council Full timeAbout the Role:The Customer Service Representative will be responsible for managing a caseload of Blue Badge and Freedom Pass applications effectively against a set criteria, while providing excellent customer service.This will include screening applications from the initial stages, to ordering badges and passes on different computer systems. The...
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Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Southwark Council Full timeAbout the Role:The Customer Service Representative will be responsible for managing a caseload of Blue Badge and Freedom Pass applications effectively against a set criteria, while providing excellent customer service.This will include screening applications from the initial stages, to ordering badges and passes on different computer systems. The...
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Customer Service Representative
6 days ago
London, Greater London, United Kingdom Page Personnel Sales Full timeGerman Language Customer Service Role **About the Role** We are seeking a German language customer service representative to join our team at Page Personnel Sales. As a customer service representative, you will be responsible for providing excellent customer service to our clients in the furniture industry. **Key Responsibilities** * Respond to customer...
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Customer Service Representative
6 days ago
London, Greater London, United Kingdom Page Personnel Sales Full timeGerman Language Customer Service Role **About the Role** We are seeking a German language customer service representative to join our team at Page Personnel Sales. As a customer service representative, you will be responsible for providing excellent customer service to our clients in the furniture industry. **Key Responsibilities** * Respond to customer...
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Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Patterson Companies Inc Full timeAbout the RolePatterson Companies Inc is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to internal and external customers, sales representatives, and other stakeholders.Key...
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Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Patterson Companies Inc Full timeAbout the RolePatterson Companies Inc is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to internal and external customers, sales representatives, and other stakeholders.Key...
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Customer Service Representative
3 days ago
London, Greater London, United Kingdom Office Angels Full timeCustomer Service Representative - Christmas SeasonWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team for the holiday season. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and processing orders.Key...
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Customer Service Representative
3 days ago
London, Greater London, United Kingdom Office Angels Full timeCustomer Service Representative - Christmas SeasonWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team for the holiday season. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and processing orders.Key...
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Customer Service Representative
6 days ago
London, Greater London, United Kingdom Zedwell Tottenham Court Road Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Front Office Team at Zedwell Tottenham Court Road as a Customer Service Representative.About the RoleAs a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming...
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Customer Service Representative
6 days ago
London, Greater London, United Kingdom Zedwell Tottenham Court Road Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Front Office Team at Zedwell Tottenham Court Road as a Customer Service Representative.About the RoleAs a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming...
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Customer Service Representative
1 week ago
London, Greater London, United Kingdom Patterson Companies Inc Full timeCustomer Service RepresentativePatterson Companies Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to internal and external customers, sales representatives, and other stakeholders.Key Responsibilities:Process and ensure...
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Customer Service Representative
1 week ago
London, Greater London, United Kingdom Patterson Companies Inc Full timeCustomer Service RepresentativePatterson Companies Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to internal and external customers, sales representatives, and other stakeholders.Key Responsibilities:Process and ensure...
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Customer Service Representative
1 week ago
London, Greater London, United Kingdom Sterling Williams LTD Full time{"h1": "Customer Service Representative", "p": "At Sterling Williams LTD, we are seeking a highly skilled Customer Service Representative to join our team in the Customer Services department.As a Customer Service Representative, you will be responsible for providing exceptional customer service across all channels, including phone, email, secure message, and...
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Customer Service Representative
1 week ago
London, Greater London, United Kingdom Sterling Williams LTD Full time{"h1": "Customer Service Representative", "p": "At Sterling Williams LTD, we are seeking a highly skilled Customer Service Representative to join our team in the Customer Services department.As a Customer Service Representative, you will be responsible for providing exceptional customer service across all channels, including phone, email, secure message, and...
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Customer Service Representative
5 days ago
London, Greater London, United Kingdom Office Angels Full timeCustomer Service Representative - Christmas SeasonWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team for the holiday season. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and processing orders.Key...
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Customer Service Representative
5 days ago
London, Greater London, United Kingdom Office Angels Full timeCustomer Service Representative - Christmas SeasonWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team for the holiday season. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and processing orders.Key...
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Customer Service Representative
1 week ago
London, Greater London, United Kingdom Orca Recruitment & Training Services Ltd Full timeJob Opportunity: Home-Based Customer Service Representative Company Overview: Orca Recruitment & Training Services Ltd is a leading recruitment agency specializing in home-based customer service roles. We are currently seeking a highly motivated and customer-focused individual to join our team as a Home-Based Customer Service Representative. Job Summary: As...
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Customer Service Representative
1 week ago
London, Greater London, United Kingdom Orca Recruitment & Training Services Ltd Full timeJob Opportunity: Home-Based Customer Service Representative Company Overview: Orca Recruitment & Training Services Ltd is a leading recruitment agency specializing in home-based customer service roles. We are currently seeking a highly motivated and customer-focused individual to join our team as a Home-Based Customer Service Representative. Job Summary: As...
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Customer Service Representative
1 day ago
London, Greater London, United Kingdom Patterson Companies Inc Full timeCustomer Service RepresentativeJoin Patterson Companies Inc. in a dynamic environment where you can grow professionally and make a real impact. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to internal and external customers, sales representatives, and other stakeholders.Key...
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Customer Service Representative
1 day ago
London, Greater London, United Kingdom Patterson Companies Inc Full timeCustomer Service RepresentativeJoin Patterson Companies Inc. in a dynamic environment where you can grow professionally and make a real impact. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to internal and external customers, sales representatives, and other stakeholders.Key...