Fragrance Supervisor

2 months ago

East London, United Kingdom Sephora UK Full time

We are united and stand up for what we believe in: freedom, exploration, the opportunity to enhance people's lives through the unlimited power of beauty. We welcome the unique, unleash creativity and encourage progress every day. Fuelled by energy and enthusiasm, our passion is contagious. We are linked by the same ambition: to reimagine the future of beauty.

**What we’re offering?**
- You will have many opportunities for career development and continuous learning. We invest in training and will give you the opportunity to travel abroad and learn with colleagues in other countries.
- A fun & creative working environment where your unique skills and knowledge can thrive
- Attractive package (base & variable) & competitive benefits

**Your mission will be**:

- To create a retail environment which transforms our stores into the most loved beauty Community through elevating fragrance services and offerings to the highest standards.
- To inspire the store team to deliver outstanding customer service and sales performance while supporting the store by enforcing processes and policies critical to long-term revenue growth.

**You will**:

- Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI’s.
- Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
- Collaborate in achieving Fragrance sale targets and overall store objectives.
- Reinforce sales policies and techniques established with all team members. Balance and drive the sales target among product categories.
- Accurately monitor stock availability and report low stock to the Store Operations Supervisor to avoid OOS situations.
- Validate the podium order proposed by the Operations Supervisor and Podium daily performance is closely monitored.
- Provide support to the Store Director with knowledge of the market conditions, competition, customer needs etc.
- Analyse all relevant KPIs and propose action plans for improvement.
- Develop and propose short
- and long-term strategies to drive top and bottom line/brands sales.
- Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.
- Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.
- Plan, implement and oversee in-store promotional events or displays.
- Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.
- Contribute to all Business reports as required.

**People leadership**:

- Motivate and develop the team through daily coaching / observations.
- Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching and trainings.
- Increase the team confidence and motivation through praise and feedback for their performance.
- Identify, engage in recruiting, develop talents and secure succession plans in collaboration with HR. Coordinate with Store Management and ensure your assigned team has individual development plans and they are consistently followed-up.

**Your profile**:

- You are dynamic, enthusiastic, responsive, attentive to the details that make the difference, endowed with an unparalleled sense of customer service, you like to work in a team, you are business oriented and experience real satisfaction in transforming customer advice into sales?

**Also**:

- You have a strong ability to coach and develop people.
- You have excellent communication & empathic skills.
- You have strong training & coaching ability on product and services.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- East London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail management: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Fragrance Counter Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Fragrance Counter SupervisorWe are in search of a passionate and inspiring Fragrance Counter Supervisor to lead our team of Fragrance Specialists, guiding them towards achieving sales, customer satisfaction, and operational excellence. If you excel in taking full ownership of executing a vibrant business strategy and attracting and retaining customers...

  • Fragrance Counter Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Editions de Parfums Frédéric Malle Full time

    Fragrance Counter SupervisorPosition Overview At Editions de Parfums Frédéric Malle, we pride ourselves on offering a unique selection of exclusive fragrances crafted by the world's leading perfumers. As we continue to elevate the art of perfume, we are seeking an enthusiastic and effective Fragrance Counter Supervisor to guide and mentor our team of...

  • Supervisor, Fragrances

    2 months ago

    West London, United Kingdom Sephora UK Full time

    Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. Join our team as we empower individuals to express their unique beauty and provide exceptional customer experiences. **As a Supervisor - Fragrances, you will be responsible...

  • Fragrance Counter Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Editions de Parfums Frédéric Malle Full time

    Fragrance Counter SupervisorPosition Overview At Editions de Parfums Frédéric Malle, we pride ourselves on offering a unique selection of exclusive fragrances crafted by the world's finest perfumers. As we continue to elevate the art of perfume, we are seeking an enthusiastic and motivating Fragrance Counter Supervisor to lead our team of Fragrance...

  • Fragrance Counter Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Editions de Parfums Frédéric Malle Full time

    Fragrance Counter SupervisorRole Overview At Editions de Parfums Frédéric Malle, we pride ourselves on offering an innovative approach to fragrance. Since the inception of Editions de Parfums in 2000, we have focused on showcasing the artistry of the world's leading perfumers, allowing their unique creations to take center stage. We are in search of an...

  • Fragrance Counter Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Editions de Parfums Frédéric Malle Full time

    Counter Supervisor We are seeking an enthusiastic and motivational Counter Supervisor to guide, mentor, and enhance our team of Fragrance Specialists in achieving sales, customer satisfaction, and operational goals. If you thrive on taking full responsibility for devising and implementing a flexible business strategy while attracting and retaining...

  • Supervisor Fragrance

    3 months ago

    London, United Kingdom Sephora Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by...

  • Supervisor

    2 months ago

    London, United Kingdom Arabian Oud Full time

    **Job description** **Who We Are** Our long journey began in the traditional former marketplace of Riyadh, Souk al-Azal, with an objective to source one of the rarest scent profiles on earth, Oud, which has been a staple in Middle Eastern perfumery for century. Today, the Arabian Oud fragrance house - headquartered in Saudi Arabia - is a global brand with...

  • Fragrance Boutique Supervisor

    2 weeks ago

    London, Greater London, United Kingdom LE LABO Full time

    Position: Counter ManagerLe Labo, a renowned perfume house established in 2006, is celebrated for its exquisite collection of handcrafted fragrances and home scents, available in select locations worldwide. Our brand collaborates with some of the most innovative perfumers, utilizing only the finest raw materials.We are seeking an enthusiastic and motivating...

  • Retail Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Retail Supervisor Role: We are seeking an enthusiastic and inspiring Retail Supervisor to support the Store Manager and Assistant Manager in maintaining the smooth operation of our store.Are you prepared to:Set a positive example through outstanding coaching and leadership abilitiesExhibit the qualities essential for exceptional customer serviceEfficiently...

  • Retail Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Retail Supervisor Role: We are seeking an enthusiastic and inspiring Retail Supervisor to support the Store Manager and Assistant Manager in maintaining the seamless operation of our retail establishment.Are you prepared to:Set a positive example through outstanding coaching and mentoring abilitiesExhibit the qualities essential for exceptional customer...

  • Retail Operations Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Puig Full time

    Team Leadership Opportunity at PuigThis position presents an excellent chance to refine your leadership and managerial capabilities, paving the way for advanced roles in the future. As the Team Supervisor, you will represent Puig's core values and culture, delivering exceptional sales and operational assistance to the Business Manager at a prestigious retail...

  • Retail Operations Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo - Retail Operations SupervisorAs a key member of our team, the Retail Operations Supervisor will play a pivotal role in enhancing the overall performance of our retail environment. Le Labo, renowned for its exquisite collection of artisanal perfumes and home fragrances, is seeking a dynamic individual to support the Counter Manager in leading our...

  • Retail Commercial Supervisor UK Beaty | Perfumery

    7 days ago

    London, United Kingdom GRANADO Full time

    Granado is looking for a seasoned, enthusiastic Retail Commercial Supervisor to optimize commercial performance for the Brazilian iconic beauty/fragrance brand. This position is based in London and will be responsible for sales management, promotional strategies, people performance and management, commercial and product training sessions, among other...

  • Luxury Retail Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Tom Ford Full time

    Tom Ford - Luxury Retail SupervisorAssistant Business Manager "It is my aspiration to establish the premier luxury brand of the 21st century." —Tom Ford To express your most glamorous and inspiring self, enhance your uniqueness and showcase your identity with maximum impact. Tom Ford Beauty represents a coveted range of cosmetics and fragrances, crafted...

  • Retail Operations Leader

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Fragrance Counter SupervisorWe are in search of a passionate and inspiring Fragrance Counter Supervisor to lead our team of Fragrance Specialists, guiding them to achieve sales, customer satisfaction, and operational excellence. If you excel in taking full ownership of implementing a vibrant business strategy and engaging customers through exceptional...

  • Beauty Sales Team Manager

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Fragrance Counter SupervisorWe are looking for a passionate and dynamic Fragrance Counter Supervisor to lead our team of Fragrance Specialists, inspiring them to achieve sales, customer service, and operational excellence. If you enjoy taking charge of a vibrant business strategy and excel at building lasting customer relationships, this role may be ideal...

  • Retail Operations Leader

    2 weeks ago

    London, Greater London, United Kingdom LE LABO Full time

    Fragrance Counter SupervisorLe Labo, a renowned perfume house established in 2006, is celebrated for its unique collection of artisanal fragrances and home scents, available exclusively in select locations worldwide. Our brand collaborates with some of the most innovative perfumers, utilizing only the finest quality ingredients.We are seeking an enthusiastic...

  • Supervisor, Operations, Store

    2 months ago

    East London, United Kingdom Sephora UK Full time

    Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. Join our team as we empower individuals to express their unique beauty and provide exceptional customer experiences. **As an Operations Supervisor at a Sephora Store, you will...

  • Balmain - Supervisor - Selfridges - 37.5 Hours

    3 months ago

    London, United Kingdom The Estée Lauder Companies Full time

    **BALMAIN SUPERVISOR** **About US** At Balmain Beauty, we are more than just a brand - we are a movement, a vision, and a celebration of self - realization. Inspired by Parisian style and infused with a global modern vision, Balmain Beauty embodies the essence of empowerment and unity. At Balmain, everyone is welcome, no exceptions. We are seeking the best...