Fragrance Counter Supervisor

2 months ago


London, Greater London, United Kingdom Editions de Parfums Frédéric Malle Full time
Fragrance Counter Supervisor

Position Overview

At Editions de Parfums Frédéric Malle, we pride ourselves on offering a unique selection of exclusive fragrances crafted by the world's leading perfumers. As we continue to elevate the art of perfume, we are seeking an enthusiastic and effective Fragrance Counter Supervisor to guide and mentor our team of Fragrance Specialists in achieving exceptional sales, customer satisfaction, and operational excellence.

Key Responsibilities

  • Lead, coach, and inspire a team of Fragrance Specialists to meet and exceed sales and service goals.
  • Develop and implement a strategic business plan to enhance customer engagement and loyalty.
  • Oversee daily operations, ensuring a seamless customer experience and adherence to company standards.
  • Manage inventory and facilitate effective stock control and cash handling procedures.
  • Organize and execute in-store events that promote our unique fragrance offerings.
  • Foster a positive work environment that encourages teamwork and professional growth.

Compensation and Benefits

  • Competitive salary in line with industry standards.
  • Eligibility for commission based on performance.
  • Generous annual leave and family leave policies.
  • Employee discounts on products and monthly credit allowances.
  • Access to mental health and wellness initiatives.
  • Exclusive discounts through our benefits platform.
  • Comprehensive training and development programs.

Diversity and Inclusion Commitment

At Editions de Parfums Frédéric Malle, we are dedicated to fostering an inclusive and diverse workplace. We believe that a diverse team enhances our ability to serve our global clientele effectively. We welcome applications from individuals of all backgrounds and experiences.

Qualifications

  • Proven experience in retail management, preferably in the beauty or fast-paced retail sector.
  • Strong track record in setting and achieving sales and customer service objectives.
  • Experience in retail operations, including inventory management and staff scheduling.
  • Demonstrated ability to lead and develop a high-performing team.
  • Proficient in Microsoft Office applications.
  • Flexible availability to accommodate varying schedules.


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