Supervisor, Operations, Store

3 days ago

East London, United Kingdom Sephora UK Full time

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. Join our team as we empower individuals to express their unique beauty and provide exceptional customer experiences.

**As an Operations Supervisor at a Sephora Store, you will play a crucial role in ensuring the smooth and efficient operation of the store. You will oversee various operational activities, including inventory management, cash handling, compliance with company policies, and staff supervision. Your primary goal will be to maintain high operational standards while delivering an exceptional customer experience.**

**Responsibilities**:
**Inventory Management**:Monitor and manage inventory levels, ensuring accuracy and availability of products.Coordinate with the store management team to conduct regular stock counts and audits.Receive and process merchandise shipments, ensuring proper documentation and organization.Implement and enforce inventory control procedures to minimize shrinkage and maximize profitability.

**Cash Handling and Loss Prevention**:Oversee cash management processes, including cash register operations, deposits, and change funds.Train and supervise cashiers, ensuring adherence to cash handling policies and procedures.Collaborate with loss prevention teams to minimize theft and fraud, promoting a secure store environment.Conduct cash audits and reconciliations to maintain accurate financial records.

**Store Operations**:Monitor and maintain store cleanliness, organization, and visual merchandising standards.Ensure compliance with company policies and procedures, including safety and security protocols.Identify operational inefficiencies and propose solutions to improve processes and productivity.Collaborate with other store departments to address operational issues and improve cross-functional coordination.

**Staff Supervision and Training**:Provide guidance, support, and direction to operational staff, including cashiers and stock associates.Conduct regular performance evaluations and provide constructive feedback to drive individual and team development.Train new employees on operational procedures, systems, and company policies.Foster a positive work environment that encourages teamwork, motivation, and high levels of employee engagement.

**Customer Service**: Ensure exceptional customer service by promoting a welcoming and helpful store atmosphere. Resolve customer complaints and concerns in a professional and timely manner. Collaborate with the store management team to implement customer service initiatives and ensure customer satisfaction.

**Skills**:

- Previous experience in retail operations or supervisory roles is highly desirable.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent attention to detail and accuracy in handling cash and inventory.
- Knowledge of inventory management systems and point-of-sale (POS) systems.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Outstanding communication and interpersonal skills.
- Ability to lead and motivate a team to achieve operational goals.
- Flexible working hours

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Employee discount
- Life insurance

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- East London, Greater London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- retail: 5 years (required)
- Operations management: 3 years (required)

Work Location: In person

  • Retail Store Supervisor

    3 weeks ago

    London, United Kingdom Korean Lifestyle Store Full time

    **Company**: SOKOLLAB are a music and beauty company. We work with leading partners in the beauty and music business to bring authentic products to the UK. We now have an exciting opportunity for an experienced Retail Supervisor to join our Flagship store in central London. You will be supporting the Store Manager in managing the whole of the store...

  • Store Supervisor

    2 weeks ago

    London, United Kingdom Eltham Store Limited Full time

    Overview: **Responsibilities**: - Manage daily store operations to ensure efficiency and profitability - Supervise and motivate staff to provide exceptional customer service - Develop and implement sales strategies to meet and exceed targets - Maintain inventory levels and merchandise displays - Handle customer inquiries, complaints, and escalations - Train...

  • Store Supervisor

    2 weeks ago

    East Sheen, Greater London, United Kingdom Starbucks UK Full time

    Join Our Team as a Shift Supervisor at South Wimbledon! Are you a leader who is passionate about coffee and creating connections? At Starbucks, we are not just brewing great coffee, we are brewing great leaders too. As a store supervisor, you will lead your team of baristas to provide high-quality service and products, creating the unique Starbucks...

  • Store Supervisor

    3 weeks ago

    London, United Kingdom Miniso Full time

    MINISO is a lifestyle design-led business which has been enjoying huge growth across the globe since its inception in 2013. In just 10 years it operates in over 90 countries, with almost 5,000 stores worldwide. The first MINISO UK store was launched with great success in November 2019 in Ealing Broadway Centre, London. We currently have 20 stores in the UK,...

  • Store Supervisor

    2 weeks ago

    London, United Kingdom Miniso Full time

    MINISO is a lifestyle design-led business which has been enjoying huge growth across the globe since its inception in 2013. In just 10 years it operates in over 90 countries, with almost 5,000 stores worldwide. The first MINISO UK store was launched with great success in November 2019 in Ealing Broadway Centre, London. We currently have 20 stores in the UK,...

  • Store Supervisor

    1 week ago

    London, United Kingdom Miniso Full time

    MINISO is a lifestyle design-led business which has been enjoying huge growth across the globe since its inception in 2013. In just 10 years it operates in over 90 countries, with almost 5,000 stores worldwide. The first MINISO UK store was launched with great success in November 2019 in Ealing Broadway Centre, London. We currently have 20 stores in the UK,...

  • Store Supervisor

    3 weeks ago

    London, United Kingdom Levi Strauss & Co. Full time

    Supervisor | Covent Garden | Full time, Permanent As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists. Key parts of the role: - Support and deputise if...

  • Store Supervisor

    3 weeks ago

    London, United Kingdom Jiamart Full time

    Jiamart Supermarket is looking for Supervisor to join our store. Store Supervisor’s Responsibilities: - Work with Store Manager for running the store. - Work with Store Manager for daily rotas, store operations, to maximum the sales, etc. - Deal with customer complaints. - Conduct stock checks and deal with deliveries. - Ensure the cleanliness of the...

  • Store Supervisor

    3 weeks ago

    London, United Kingdom KEONBAE LTD. Full time

    At SHAKEii SHAKEii, our vision extends beyond crafting exceptional beverages; we pride ourselves in creating a customer journey. We are seeking a proactive and customer-focused Store Supervisor to assist in the management of our combined bubble tea and grocery store. The Store Supervisor will support the Store Manager in overseeing daily operations, ensuring...

  • Store Supervisor

    3 weeks ago

    London, United Kingdom Jiamart Full time

    Jiamart Supermarket is looking for Supervisor to join our store. Store Supervisor’s Responsibilities: - Work with Store Manager for running the store. - Work with Store Manager for daily rotas, store operations, to maximum the sales, etc. - Deal with customer complaints. - Conduct stock checks and deal with deliveries. - Ensure the cleanliness of the...

  • Store Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Miniso Full time

    MINISO is a lifestyle design-led business which has been enjoying huge growth across the globe since its inception in 2013. In just 10 years it operates in over 90 countries, with almost 5,000 stores worldwide.The first MINISO UK store was launched with great success in November 2019 in Ealing Broadway Centre, London. We currently have 20 stores in the UK,...

  • Store Supervisor

    4 weeks ago

    London, United Kingdom Vans Full time

    **Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?** We’re looking for a motivated, enthusiastic **Store Supervisor** **(perm, full-time 40h)** to join our Timberland team based in **Brent Cross, London**. **As a supervisor in our store, you will act as the vital link between store management and the...

  • Store Supervisor

    4 weeks ago

    London, United Kingdom Euphorium Bakery Full time

    As Store Supervisor, you are responsible for running shifts (either with or without the presence of the Store Manager / Store Assistant Manager). Every day you will represent the Euphorium brand - driving operational excellence through complying to a range of operational processes and procedures. You have a genuine passion for our product - fantastic baking...

  • Store Supervisor

    2 weeks ago

    London, United Kingdom The North Face Full time

    **Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?** We’re looking for a motivated, enthusiastic **Store Supervisor** (full-time, perm) to join our The North Face team based in our new opening concession in **Knightsbridge, London**. **As a supervisor in our store, you will act as the vital link...

  • Store Supervisor

    3 weeks ago

    London, United Kingdom The North Face Full time

    Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor (perm, full - time) to join our The North Face team based in Carnaby Street, London. As a supervisor in our store, you will act as the vital link between store management and the sales...

  • Store Supervisor

    4 weeks ago

    London, United Kingdom Vans Full time

    Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor (perm, full time) to join our Vans team based in White City. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service...

  • Store Supervisor

    5 days ago

    London, United Kingdom The North Face Full time

    **Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?** We’re looking for a motivated, enthusiastic **Store Supervisor** (perm, full time) to join our The North Face team based in **Carnaby Street**. **As a supervisor in our store, you will act as the vital link between store management and the sales...

  • Store Supervisor

    5 days ago

    London, United Kingdom The North Face Full time

    Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor (perm, full time) to join our The North Face team based in Carnaby Street. As a supervisor in our store, you will act as the vital link between store management and the sales associates,...

  • Store Supervisor

    5 days ago

    London, United Kingdom Timberland Full time

    Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor (perm, full time) to join our Timberland team based in Oxford Street. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving...

  • Store Supervisor

    5 days ago

    London, United Kingdom Timberland Full time

    **Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?** We’re looking for a motivated, enthusiastic **Store Supervisor** (perm, full time) to join our Timberland team based in **Oxford Street.** **As a supervisor in our store, you will act as the vital link between store management and the sales...