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Retail Operations Supervisor
2 months ago
As a key member of our team, the Retail Operations Supervisor will play a pivotal role in enhancing the overall performance of our retail environment. Le Labo, renowned for its exquisite collection of artisanal perfumes and home fragrances, is seeking a dynamic individual to support the Counter Manager in leading our dedicated team of Fragrance Specialists.
Key Responsibilities:
- Assist in guiding and mentoring the team to meet and exceed sales and customer service objectives.
- Contribute to the operational excellence of the store, ensuring a seamless shopping experience for our customers.
- Help organize and execute engaging in-store events that resonate with our clientele and promote our unique product offerings.
- Support inventory management and ensure efficient store operations, including cash handling and reconciliation.
Compensation and Benefits:
- Competitive salary within the industry.
- Eligibility for commission incentives.
- Annual leave and family leave provisions.
- Employee discounts on products and monthly credit allowances.
- Access to mental health and wellbeing initiatives.
- Exclusive discounts through our benefits platform.
- Comprehensive training and development opportunities.
Diversity and Inclusion Commitment:
At Le Labo, we strive to foster an inclusive and diverse workplace. We are committed to being an employer of choice for diverse talent and ensuring our workforce reflects the global community we serve.
Qualifications:
- Demonstrated experience in retail management or assistant management, preferably in the beauty sector or a fast-paced retail setting.
- Proficient in setting and achieving sales targets, conducting sales analysis, and managing staff schedules.
- Experience in retail operations, including inventory control and facilities management.
- A proven ability to lead, coach, and develop a high-performing team.
- Experience in planning and executing in-store promotional events.
- Flexible availability to accommodate varying shifts.
- Proficient in Microsoft Office applications.
- Eligibility to work in the respective country.
