Retail Supervisor

3 weeks ago

London, Greater London, United Kingdom Hackett London (Retail) Full time
About Hackett London

We are a renowned British luxury menswear brand, seeking a highly motivated and experienced Retail Supervisor to join our team in London.

Job Summary

We are looking for a skilled Retail Supervisor to lead our sales team and provide exceptional customer service. As a Retail Supervisor, you will be responsible for driving sales growth, managing store operations, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Customer Service: Resolve customer inquiries, exceed expectations, and provide a personalized shopping experience.
  • Sales: Meet or exceed sales targets, maintain a thorough knowledge of products, and provide recommendations to customers.
  • Store Operations: Maintain a clean and organized store environment, manage stock levels, and ensure efficient cash handling procedures.
  • Team Leadership: Lead and motivate the sales team, provide coaching and feedback, and contribute to a positive store culture.
Requirements
  • Minimum 2 years of experience in retail or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Knowledge of luxury menswear products and trends.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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