Retail Supervisor

1 day ago


London, Greater London, United Kingdom Hackett London (Retail) Full time
About the Role

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Hackett London. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining the high standards of our brand.

Key Responsibilities
  • Customer Service: Resolve customer inquiries, exceed expectations, and manage transactions with precision and efficiency.
  • Sales: Reach personal and store sales goals, and maintain a thorough knowledge of our products.
  • Store Image: Maintain the store's image, keep the stock room and accessories room organized, and minimize stock loss.
  • Professional Behavior: Comply with our dress code, participate in meetings, develop good working relationships, and advise and train colleagues.
  • Store Management: Open and close the store, and manage administrative tasks.
Requirements
  • Minimum 2 years of experience in the retail sector.
  • Training cycle completion.
  • Desirable: additional languages.
What We Offer
  • The Hackett spirit.
  • Adaptability and flexibility.
  • Results-driven attitude.
  • Negotiation and influence skills.
  • Analytical thinking.
  • Team leadership.

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