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Customer Service Representative

4 months ago

Shipley, United Kingdom E-COMFORT Full time

E-Comfort have been growing continually within the Insulation and Renewable Energy sectors. Having been recently teamed up with major companies and the government ECO4 Scheme, we are rapidly expanding our workforce. This is such an exciting time to join our business and to work for such an amazing company.

Our basic salary is enhanced by an extremely attractive, achievable commission structure.

This role involves outbound calls for lead generation to homeowners around the UK. You will be provided with hot leads on a daily basis (no cold calling). The products we supply to them are completely Free of charge to them.

You will be required to build a good rapport with customers over the phone, to ensure we offer the correct packages to meet their individual needs. All data is supplied, and full training given.

**What you will need and the type of person we are looking for**:
Experience working in a sales environment preferable, but training will also be given.

Excellent communication skills and bubbly personality.

To be comfortable speaking on the phone for outbound sales and lead generation.

A desire to work hard, and meet monthly targets

Strong ability to overcome objections and remain positive throughout

Ability to talk confidently to customers and answer questions and queries.

Strong customer focus to ensure you meet customers’ requirements and to maintain company standards of excellent service at all times.

**Salary**: £17,000.00-£21,000.00 per year

**Benefits**:

- Company events

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Shipley: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Call Centre
Expected start date: 28/08/2023