Operations Support Administrator

3 days ago


Remote, United Kingdom Greenstorm Full time

**Welcome to Greenstorm**

Greenstorm provide high-quality, impartial surveying solutions to support delivery for a range of Fuel Poverty schemes, on behalf of suppliers and housing associations. We deliver surveys, technical assessments, designs, structural engineer reports, and air tightness testing
- just to name a few
- for household names including the largest energy suppliers in the UK..

Our business is built on our people, our greatest asset, and empowering teams, offering flexibility and a balanced work environment is our aspiration. No two days are the same, as you’ll be support our field operations teams and clients, in appointment setting, reviewing completed surveys to ensure they’re compliant, and reviewing the needs of our clients.

Training will be provided, but we’re seeking individuals with drive, a willingness to deliver, and work to deadlines, whilst providing input and feedback on how we can deliver operational change. You’ll be a crucial member of the Operations Team, the heartbeat of our business, and will have an eye for detail, and enjoy analytical work.

As you’ll be home-based, all required equipment shall be provided by Greenstorm
- we ask that you have a broadband line available, and workspace to ensure you’re comfortable. You may occasionally need to visit our office in Jewellery Quarter, Birmingham for occasional training, but we recognise the benefits of homeworking for our teams, so this will be to a mínimal.

**Requirements**:
A positive flexible attitude

Exceptional Customer Care skills

Good IT Skills

Self-motivated, and able to work on a range of priorities in an organised manner

Must be a good communicator with a good telephone manner

General duties include:
Outbound Customers to arrange visits, and qualify eligibility

Organise Surveyor diaries to maximise productivity and minimise travel

Update Reporting and spreadsheets / systems

Provide Updates to the Leadership Team

**Job Types**: Part-time, Permanent

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10.00-£11.00 per hour

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: Remote



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