Operations Support Administrator
3 days ago
**Welcome to Greenstorm**
Greenstorm provide high-quality, impartial surveying solutions to support delivery for a range of Fuel Poverty schemes, on behalf of suppliers and housing associations. We deliver surveys, technical assessments, designs, structural engineer reports, and air tightness testing
- just to name a few
- for household names including the largest energy suppliers in the UK..
Our business is built on our people, our greatest asset, and empowering teams, offering flexibility and a balanced work environment is our aspiration. No two days are the same, as you’ll be support our field operations teams and clients, in appointment setting, reviewing completed surveys to ensure they’re compliant, and reviewing the needs of our clients.
Training will be provided, but we’re seeking individuals with drive, a willingness to deliver, and work to deadlines, whilst providing input and feedback on how we can deliver operational change. You’ll be a crucial member of the Operations Team, the heartbeat of our business, and will have an eye for detail, and enjoy analytical work.
As you’ll be home-based, all required equipment shall be provided by Greenstorm
- we ask that you have a broadband line available, and workspace to ensure you’re comfortable. You may occasionally need to visit our office in Jewellery Quarter, Birmingham for occasional training, but we recognise the benefits of homeworking for our teams, so this will be to a mínimal.
**Requirements**:
A positive flexible attitude
Exceptional Customer Care skills
Good IT Skills
Self-motivated, and able to work on a range of priorities in an organised manner
Must be a good communicator with a good telephone manner
General duties include:
Outbound Customers to arrange visits, and qualify eligibility
Organise Surveyor diaries to maximise productivity and minimise travel
Update Reporting and spreadsheets / systems
Provide Updates to the Leadership Team
**Job Types**: Part-time, Permanent
**Job Types**: Part-time, Permanent
Part-time hours: 20 per week
**Salary**: £10.00-£11.00 per hour
**Benefits**:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: Remote
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