Administrator / Customer Service Administrative

2 days ago


Remote, United Kingdom AWD Recruitment Limited Full time

Administrator / Customer Service Administrative Assistant who is customer focussed with excellent administrative, interpersonal and communication skills is required for a well-established health consultancy company.

**SALARY**: £20,319 per annum (pro rata for contract position) + Benefits

**LOCATION**: Remote Working / Home-Based

**JOB TYPE**: There is a Full-Time Permanent and Full-Time 6 Month Contract position

**WORKING HOURS**: 39 hours per week

**2 Jobs Available - 1 x Permanent, 1 x Fixed Term Contract**

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Customer Service Administrative Assistant who is customer focussed with excellent administrative, interpersonal and communication skills.

Working as an Administrator / Customer Service Administrative Assistant you will provide a proactive service to a large client base within the Employee Health and Wellbeing sector.

As an Administrator / Customer Service Administrative Assistant you will be predominately focused on processing results following Alcohol and Drug testing carried out Nationwide.

As an Administrator / Customer Service Administrative Assistant you will efficiently process all work arrangements ensuring accuracy at all times whilst building key relationships with field resources, clients and internal departments such as Bookings and Finance.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Provide reports to clients on a regular basis to detail work completed

Provide a professional, accurate and timely service to clients at all times

Accurately log paperwork, carrying out ongoing checks of the accuracy and highlighting any issues with the relevant person

Liaise with field resources regarding scheduled work carried out and results processing

Process laboratory results on a daily basis and liaise with the laboratory team

Work as a team towards the Departments KPI’s and targets

Process invoice and expenses claims working to monthly deadlines

Able to support with bookings as required including call outs

Deal with booking reconciliation on the CRM system

Produce internal reports such as the weekly sales figures

Support with the investigation of complaints

Carry out the random selection process on a rolling monthly basis, passing to the Collection Coordinators to make the booking arrangement

Using Sage CRM and Sage 200 to record efficient information of scheduled work

Assist with end of month data reports for clients

Uploading results to external databases in accordance with their guidelines

Accurately file paperwork and ensure scanning and auditing is maintained

Provide reports to clients to detail work completed where required

Support the Finance Department with invoicing queries and deadlines

Support the Alcohol & Drugs Operations Manager with additional tasks where required

CANDIDATE REQUIREMENTS

Previous customer service skills and experience

Proficient in handling inbound and outbound calls, listening to customers’ needs and requests providing helpful solutions to their problems

Proficient use of Microsoft Office and IT Solutions

Diary management experience

Ability to rationalise competing priorities

A confident communicator

Providing services to meet quality assurance targets

Able to work to and maintain Internal and external KPI's

Ability to maintain accurate customer service record

HOW TO APPLY

**JOB REF**: AWDO-P10316

Full-Time, Permanent and Contract Admin Jobs, Careers and Vacancies. Find a new job and work Remotely from Home. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.



  • Remote, United Kingdom Customer Service - Business Full time

    **Location**:Home Based - UK **Salary**:£23,300 - £23,300 Plus KPI bonus **Hours**:Mon-Fri 8.30am - 5:30pm **Co-workers**:600+ **Who we are**:Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to in excess of 800,000 Corporate citizens...


  • Remote, United Kingdom Fortius Network Full time

    Customer Service Administrators needed to work from home for us. We NEED YOU! We are looking for people to join our ever growing Customer Service Administrator function. Here's what you'll be doing and what you need to know: Working from home, via a laptop (that we supply) to speak with our corporate customers about all their queries to do with our...

  • Administrator

    7 months ago


    Remote, United Kingdom SSE Full time

    **About the role** **Base Location**:Slough **Salary**:£26,609 - £30,472 + London Allowance + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: 12 Month Fixed Term Contract | Full Time | Commute to Slough office is essential - Flexible working - hybrid working once fully trained We have a great opportunity...

  • Administrator

    7 months ago


    Remote, United Kingdom SSE Full time

    **About the role** **Base Location**:Slough **Salary**:£26,609 - £30,472 + London Allowance + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Commute to Slough office is essential - Flexible working - hybrid working once fully trained We have a great opportunity for an Administrator...


  • Remote, United Kingdom Under 1 Roof Co. Full time

    Job Title: Administrative Assistant Company: Under 1 Roof Location: Work from home (with future ability to travel to the office) , 40 hours per week Overview: We are seeking a highly organised and independent individual to join our team as an Administrative Assistant. This role requires someone who thrives in fast-paced environments and is willing to...


  • Remote, United Kingdom Police Digital Service Full time

    **Join Police Digital Service as ServiceNow Administrator** **Key Responsibilities**: - Manage, configure and maintain ServiceNow platform, including Incident, Change, Problem, Asset, Configuration, and Service Catalogue management modules. - Develop, test, and deploy ServiceNow solutions, workflows, reports, and integrations to meet business...


  • Remote, United Kingdom Animal Friends Insurance Full time

    Job Advert **Are you an experienced Administrator with some knowledge of HR functions?** **If so, you might be interested in our Shared Service Administrator role based within our colleague centric HR Function!** **Package**:£24,045 with excellent benefits including 25 holiday days (plus your birthday off) Paid day off for charity work, Group life...

  • Clinic Administrator

    6 months ago


    Remote, United Kingdom MOAI Health Ltd Full time

    **Overview**: We are a healthcare start-up based in London made up of psychiatrists, psychologists, data analysts and engineers looking to grow our team. We are seeking a dedicated Clinic Administrator to join our team. The Clinic Administrator will play a crucial role in ensuring the smooth operation of our psychiatry and psychology clinic by overseeing...


  • Remote, United Kingdom Robert Heath Heating Ltd Full time

    **Location**:Remote **Salary**:£24,000 **Hours**:40 per week - Monday to Friday within the hours of 08:00 - 18:00 The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the social and public services sector. Robert Heath specialises in providing Mechanical and...

  • Administrator

    7 months ago


    Remote, United Kingdom POPS Full time

    **Job Title: Administrator** **Duration: Permanent** **Salary: £14.30** **Hours: 18 hours per week** **Location: Home Based** **PURPOSE OF THE POST** The post holder will provide administrative support for two POPS’ Operation Managers, to ensure smooth day to day running of POPS’ projects. The post holder will be responsible for the gathering and...

  • Administrator

    6 months ago


    Remote, United Kingdom POPS Full time

    **Job Title: Administrator** **Duration: Permanent** **Salary: £14.30** **Hours: 18 hours per week** **Location: Home Based** **PURPOSE OF THE POST** The post holder will provide administrative support for two POPS’ Operation Managers, to ensure smooth day to day running of POPS’ projects. The post holder will be responsible for the gathering and...


  • Remote, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 238195**Salary**: - £24,067 - £25,342**Grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of posts**: - 1Contents Location About the job **Benefits**: Things you need to...


  • Remote, United Kingdom Serco Plc Full time

    VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy,...


  • Remote, United Kingdom edu recruitment ltd Full time

    We are looking for Office Administrators For Birmingham, Bradford & LONDON You will be working for a consultantcy company as an office administrator, you will benefit from full training, working in a clean environment with the option of working from home. Full time and part-time positions are available Hours Monday to Friday 9am -6pm Office...

  • Administrator

    6 months ago


    Remote, United Kingdom Perfect Secure Ltd Full time

    Responsibilities: - Provide administrative support to ensure efficient operation of the office - Answer and direct phone calls in a polite and professional manner - Organize and schedule appointments and meetings - Maintain contact lists and manage correspondence - Assist in the preparation of regularly scheduled reports - Develop and maintain a filing...


  • Remote, United Kingdom Protected Trust Services Ltd Full time

    **Role**:Onboarding and Membership Support Officer **Department**:Administration Team **Remote Working Opportunity**: All equipment provided. **Hours**: Monday to Friday 9am - 5.30pm **Holidays**: 21 days holiday + Bank Holidays An excellent opportunity to work within a rapidly growing business, Protected Trust Services. Based in Bournemouth this...


  • Remote, United Kingdom Accounting Wise Full time

    **Client Services Administrator - Accounting Practice Administrator** We are currently recruiting for a talented and ambitious Client Services Administrator to join our growing team. We are an online accountancy practice who provide traditional accountancy services in a modern way throughout the whole of the UK. The role is fully home-based and comes with...

  • Payments Administrator

    7 months ago


    Remote, United Kingdom Stonewater Full time

    **12 Month Fixed Term Contract** The role of Payments Administrator sits within Financial Services, which as a team are responsible for all of the revenue and payment transactional processing within Stonewater, contributing to our strategic theme of managing our resources effectively and efficiently, to ensure we have the financial capacity to deliver our...

  • Team Administrator

    7 months ago


    Remote, United Kingdom Seren Events Limited Full time

    Job Summary: **Duties**: - Perform data entry tasks accurately and efficiently - Maintain organized files and records - Answer phone calls and direct them to the appropriate team members - Provide excellent phone etiquette and customer service - Assist with scheduling appointments and meetings - Assist with clerical duties as needed - Utilize computerized...


  • Remote, United Kingdom Kamro Full time

    **Business Administrator** **Fully Remote** **Cheltenham** **£20,000-£23,000** **Monday - Friday - 9am - 5:30pm** Benefits: 24 days holiday per year Private Health Care Company Pension Scheme All Equipment Provided Our client can offer a great experience and the possibility to take on larger responsibilities quickly for rapid career progression in a...