Shared Service Administrator

5 months ago


Remote, United Kingdom Animal Friends Insurance Full time

Job Advert

**Are you an experienced Administrator with some knowledge of HR functions?**

**If so, you might be interested in our Shared Service Administrator role based within our colleague centric HR Function**

**Package**:£24,045 with excellent benefits including 25 holiday days (plus your birthday off) Paid day off for charity work, Group life assurance and pet insurance discount.

We are flexible in the location of this role, it can be based remotely within the UK, hybrid or based within our Amesbury office
- whatever suits you best

**What you'll get up to as a Shared Service Administrator**

This role provides high quality administration support for the full colleague lifecycle to assist in a smooth running of the department and provide an outstanding people service for our colleagues and managers. The post holder will administer end to end life-cycle transactional people processes including (but not limited to) employment offers and contracts, leavers, changes to terms and conditions, parental leave and providing payroll support. You will have a keen eye for detail, and enjoy being one of the first point of contact to perspective colleagues, external vetting agencies, and internal stakeholders.

**What we look for in you**
- Skilled at using Microsoft Office software
- Excellent interpersonal, verbal and written communication and customer service skills
- A meticulous and conscientious approach, with excellent attention to detail
- Able to prioritise workload and manage time effectively
- Ability to resolve issues proactively
- Ability to work collaboratively within team
- High level of honesty, integrity and ability to handle confidential data appropriately
- Previous HR admin experience preferable

**What Animal Friends is all about**

We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and pet health services provider. On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.

Animal Friends has grown to become not only an award-winning business but one of the largest pet insurance providers in the UK, with around 500 colleagues helping us to look after over 1 million pets, offering cover for cats, dogs and horses.

A large part of our success is due to our company values which are the foundation of how we work, we are courageous by continually looking for new ways to innovate our customers experience and the pet insurance industry. We are kind-hearted with animal welfare being important to us, we donate and support over 800 charities and conservancies across the UK and worldwide, to date, we have donated over £8.5 million. And we are passionate about the support we provide to our customers helping them care for their pets.

**Benefits of working with Animal Friends**

We recognise that your hard work shouldn't come without its perks, so here's a little list of some of the things you can expect to get from us:

- 25 days annual leave plus bank holidays and we give you your birthday off
- Fully paid day off for charity work
- 95% of our employee’s own pets, we’re able to provide up to 50% off insurance along with free access to our Vet consultation app JOII
- We believe looking after employees’ health is important, so we offer discount on gym membership, access to a Wellbeing hub and a health care cash plan / private medical insurance and Group life assurance
- We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of the quarter’s choice
- Most importantly, you'll be working within a courageous, passionate and kind-hearted team



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