Customer Service Executive

4 weeks ago


Heywood, United Kingdom Glamdoll Fashion Full time

Glamdoll Fashion our customers are at the center of everything we do. To ensure our customers remain satisfied, we are seeking a highly organized and experienced customer service executive. This role requires the ability to manage multiple tasks, prioritize responsibilities.

**Key Responsibilities**
- You’ll investigate customer complaints and provide solutions whist keeping them informed and up to date along the way
- You’ll liaise with internal departments and external companies to investigate customer queries
- You’ll be the first voice our customers hear, so you’ll need to make a great first impression
- You’ll be focused on customer satisfaction, dealing with our clients with empathy, direction, and action.
- You’ll deliver on promises, understand customer frustrations and have an investigative approach to all interactions.

**The Skills you will need**:

- Time and priority management
- Use of initiative
- Able to work under pressure
- Excellent motivation

**How you'll demonstrate it**
- You’ll ideally have experience in the fashion industry, but this is not essential We will teach you everything there is to know.

**What’s in it for you?**
- Basic salary up to £24,960
- Contributory Pension Scheme
- Customer service: 2 years (required)

Work authorisation:

- United Kingdom (required)

**Why you’ll love working here**:
**Earn more**:Expect a competitive wage and reliable payments when you work for GlamDoll Fashion
- **Grow with us**:We offer great potential for promotions due to our fast growth
- **Get daily perks**:Free car parking on site, free tea/coffee and bottles of water, and discounts on purchases from our website.

If you think this role is for you please send your CV to

/part time/evening/weekend
- Experience:
/part time

**Benefits**:

- Company pension
- Employee discount
- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Heywood, OL10 2JG : reliably commute or plan to relocate before starting work (required)

Work Location: In person

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Heywood: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year minimum (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Glamdoll Fashion

**Salary**: £24,960.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Heywood: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Glamdoll Customer Service Executive



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